BBQGrillRepair.center (844) 660-6426Mon–Sat, 8am–8pm Book a visit
A large stainless built-in gas grill head set into a stone island on a sunny patio, its hood raised to show three burners glowing with even blue flame under clean stainless grates, the knob panel below with knobs, the access doors under the grill closed, plants softly blurred behind, daylight, seasonless.

Fire Magic
Grill Repair

Fire Magic owners usually describe a burner that lights late or not at all; our visit starts by timing that delay at each knob.

(844) 660-6426

Mon–Sat, 8am–8pm

  • 4 grill types
  • 7 problems we see
  • 8 error codes

Book a visit

Three short steps, about a minute.

or call (844) 660-6426

Fire Magic grills,
specifically.

Fire Magic grills are made by R.H. Peterson in City of Industry, California, in built-in and portable Echelon Diamond, Aurora and Choice lines, with charcoal and gas-and-charcoal combo models beside them. The Echelon touch-panel thermometer and the blue-to-red gas indicators by the knobs give us more to read at a visit than most gas grills offer.

The Fire Magic lineup

Builds4 grill types

Built-in gas grill · Freestanding gas grill · Infrared grill · Pellet and hybrid grill

Called out forGas Grill Won't Light: Knob On, Clicking, No Flame

and 6 more problems on Fire Magic

Repairs we do10 repairs, on any make

Grill diagnostic visit · Grill burner replacement · Grill igniter repair · Grill valve and regulator repair

Error codesOH · Err · - - - (PROBE window) · - - - (OVEN window, cold weather) · Standby Mode (display off)

8 Fire Magic codes with a page of their own

The Fire Magic
lineup.

Fire Magic builds 4 of the 4 grill types this site covers. Which one decides how the visit is planned.

All grill types
Built-in

Built-in gas grill

4 of the problems we see on Fire Magic come up on it Built-in gas grill repair Cart

Freestanding gas grill

1 of the problems we see on Fire Magic come up on it Freestanding gas grill repair Infrared

Infrared grill

3 of the problems we see on Fire Magic come up on it Infrared grill repair Pellet

Pellet and hybrid grill

1 of the problems we see on Fire Magic come up on it Pellet and hybrid grill repair

What is particular
to Fire Magic.

We work on Fire Magic Echelon Diamond (E660i, E790i, E1060i and the portable E1060s), Aurora (A430i to A790i and the A830i gas and charcoal combo) and Choice grills. The Echelon digital thermometer, backburner and optional infrared burner add parts that an Aurora or Choice may not have.

Knobs that show gas flow

Echelon and Aurora knobs have a small indicator that turns from blue to red when gas is flowing. After a cook it shows at a glance whether every valve is really closed, and a red indicator on a knob at OFF is a stop-and-check sign.

A thermometer that does not run the burners

The Echelon digital thermometer reads the hood and a meat probe and sets alarms, but Fire Magic is clear that it never controls the burners. OH, Err or dashes on its screen say something about the thermometer, not about the gas.

A power supply with its own reset

Lights, ignition and the thermometer run from a power supply in the island with a green light that shows it is working. After an electrical upset it can go into protection mode, which a disconnect-and-reconnect reset clears.

An adjustable LOW setting

When a Fire Magic burner goes out on LOW, the manual treats it as an adjustment screw inside the valve stem. It is set with the burner lit until the flame stands about a quarter inch above the ports.

Parts

Each Fire Magic owner's manual includes a replacement parts list keyed to the model, so the rating plate and the manual together give the part numbers. Fire Magic covers cast stainless burners far longer than its lights and digital thermometers, so older Echelon grills see more electronic repairs.

Repair or replace

Fire Magic grills are built to be rebuilt: burners, valves, igniters and the thermometer are all listed parts. Replacement is worth weighing only when the housing or the firebox itself is failing.

Book your Fire Magic visit

What we are
called out for.

On Fire Magic, most often gas grill won't light: knob on, clicking, no flame.

All problems

Fire Magic error codes

All Fire Magic codes
A freestanding stainless cart grill on a patio with the lid raised, grates in place over dark cold burners, the cabinet door below open to show a propane tank, plain afternoon light and a bare paved background.

Gas Grill Won't Light: Knob On, Clicking, No Flame

7 causes, cheapest first

 Close view along a stainless gas grill burner in use, a thin short row of small blue flames barely rising from its ports under a lifted grate, the next burner off and dark, evening light on the steel.

Grill Low Flame: Burners Stuck at a Weak Blue Line

6 causes, cheapest first

 A built-in stainless grill head in a stone island with its lid up, one burner still showing a small blue flame while its knob on the panel points to off, the other burners dark, the cabinet doors below closed. Gas or fire at the grill

Grill Knob Won't Turn Off: Burner Still Lit at Off

6 causes, cheapest first

 Low view of the stainless control panel of a gas grill, a short tongue of orange flame showing in the dark gap below the row of knobs, one knob at the end softened and warped, the cabinet doors below closed. Gas or fire at the grill

Grill Flashback: Flames Behind the Knobs or Under the Panel

6 causes, cheapest first

Not a
Fire Magic?

Fire Magic is one of 23 grill makes on this site. The other 22 each have a page of their own.

All 23 brands

Fire Magic grill repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family gathered around a grill on a sunny patio.
For the heart of your home.

Questions about
Fire Magic grills.

Why does my Fire Magic burner go out on the LOW setting?
Fire Magic treats it as a low-setting adjustment made through the valve stem with the burner lit. It is a small adjustment, but it sits behind the knob on the gas valve, so we make it at a visit.
Does the Fire Magic digital thermometer control the grill temperature?
No. Fire Magic states that the thermometer does not control the burners; they keep running even with the thermometer off.
Can wind damage a Fire Magic grill?
Wind entering the back of the lid is one of the two causes Fire Magic gives for the thermometer board overheating and showing OH, and a wind deflector is its suggestion.
Does Fire Magic make a grill that burns gas and charcoal?
Yes, the Aurora A830i is sold as a gas and charcoal combo built-in grill. We service its gas side the same way as other Aurora grills.

Back to your everyday

Book your Fire Magic visit.

Have the grill's model number ready — on Fire Magic it decides which parts come on the first visit.

Schedule a repair Call (844) 660-6426
(844) 660-6426 Schedule a repair