Contact
Talk to a
grill technician.
Want someone to look at the grill? The form above is the fastest way to get a truck on the way. Questions about a booked visit, a burner set on back order, an estimate or an invoice are quicker by phone while the office is open.
Mon–Sat, 8am–8pm
- Nine metros
- 23 brands
- No payment to book
Book a visit
Three short steps, about a minute.
or call (844) 660-6426
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Talk to
a person.
Most questions have a quicker answer on a page of their own. The ones that do not are what the phone is for.
Before calling, have a photo of the grill's rating label and the address where the grill stands ready.
Book a grill repair
Say in the form above what the burners, the igniter, the heat, the rotisserie or the pellet feed is doing; sending it costs nothing.
Open the formChange the day of a visit
Call with the service address and tell us the new slot, or a new way to reach the patio or the terrace.
Call usA code on the grill's display
The code on your grill's display may already have a page here.
Look it upHow repairs are priced
Jobs from an igniter battery or an electrode up to a valve manifold or a pellet controller, the smallest first.
Open the cost pageWhat to have
ready.
Any of these shortens the call. The brand and the model number decide whether the part comes on the first visit.
Or put them in the formThe model and serial
On the rating label under the control panel, inside the cart door or on the hopper; the serial decides which burner or valve fits.
Error codesThe code, if any
Two makers can print the same code for two unrelated parts.
ProblemsWhat the flame is doing
No spark, a spark and no flame, low heat, a yellow flame, a cold side, flare-ups, pellets not dropping.
What changed before it
A new tank or hose, a gas conversion, a long idle winter, a grease fire, a storm or a move to a new patio.
About
this business.
Independent repair service. Not affiliated with, authorized or endorsed by any manufacturer. Brand names and model numbers are the property of their respective owners and are used here for identification only, to describe the appliances we service.
Privacy policyService areaNine metros
Tampa Bay · Orlando · Miami / South Florida · New York Metro · Houston · Chicago · Los Angeles · San Diego · San Francisco Bay Area
Types we repairFour types
Built-in · Cart · Infrared · Pellet
Makes we repair23 brands
Alfresco · American Outdoor Grill · Artisan · Blaze · Broil King · Bull · and 17 more
Where we
work.
Nine metros and 102 areas with a page of their own. Not listed? Ask: we will say straight away.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Before
you call.
Are you connected to a grill maker?
I rent. Can I book a grill repair myself?
How do I reschedule a grill appointment?
Does asking a question about my grill cost anything?
Back to your everyday
Let’s get your grill working again.
Three short steps online, or one call. Tell us what you are seeing and pick a window that works.