BBQGrillRepair.center (844) 660-6426Mon–Sat, 8am–8pm Book a visit
A large stainless built-in gas grill head set into a stone island on a sunny patio, its hood raised to show three burners glowing with even blue flame under clean stainless grates, the knob panel below with knobs, the access doors under the grill closed, plants softly blurred behind, daylight, seasonless.

TEC
Grill Repair

TEC grill visits begin with the infrared surface cold and the glass or emitter panels inspected for cracks and grease buildup.

(844) 660-6426

Mon–Sat, 8am–8pm

  • 3 grill types
  • 7 problems we see
  • 10 repairs we do

Book a visit

Three short steps, about a minute.

or call (844) 660-6426

TEC grills,
specifically.

TEC, the Thermal Engineering Corporation of Columbia, South Carolina, makes only infrared gas grills: the Patio FR and Sterling Patio FR in built-in, pedestal and cabinet form, and the G-Sport FR. Its burners fire under radiant glass panels rather than open grates, so a TEC visit follows its own checklist rather than the one we use on tube-burner grills.

The TEC lineup

Builds3 grill types

Built-in gas grill · Freestanding gas grill · Infrared grill

Called out forGrill Not Getting Hot Enough to Sear

and 6 more problems on TEC

Repairs we do10 repairs, on any make

Grill diagnostic visit · Grill burner replacement · Grill igniter repair · Grill valve and regulator repair

Error codesTEC grills have push-button igniters and knobs and no electronic display, so there are no codes to read. What TEC's own troubleshooting relies on is sound and heat: a burner that pops or sounds like a motor boat, and a grill that stays cool after a tank change.

Book with what the grill is doing and the model plate; the visit starts from the symptom.

The TEC
lineup.

TEC builds 3 of the 4 grill types this site covers. Which one decides how the visit is planned.

All grill types
Built-in

Built-in gas grill

3 of the problems we see on TEC come up on it Built-in gas grill repair Cart

Freestanding gas grill

6 of the problems we see on TEC come up on it Freestanding gas grill repair Infrared

Infrared grill

2 of the problems we see on TEC come up on it Infrared grill repair

What is particular
to TEC.

We work on the current Patio FR, Sterling Patio FR and G-Sport FR, and on older TECs such as the Patio I and II, Sterling II and Cherokee. The serial number begins with the model abbreviation and its location differs by model, which TEC lists on its support page.

Glass panels over the burners

TEC says never to grill without the radiant glass panels in place, because they keep drippings off the burners. The panels take up to 1,200°F, but ash left on them can overheat and crack them, so TEC's burn-off and scrape routine matters.

Two generations of burner

Older TECs used ceramic burners, and a cracked ceramic makes a popping or motor-boat noise and loses heat. The newer burners do not fit those older grills, while FR-series burners are replaced once their perforated top has worn through.

A limit on high heat with the hood down

TEC's manual warns against running on high with the hood closed for more than 10 minutes, to keep the grill under 1,000°F. A long preheat or a slow cook is better done with the hood open or the burners turned down.

Lighting by match through a viewport

Each TEC burner has a viewport beside its knob, and a match holder reaches the burner through it when the spark igniter fails. TEC asks for a five-minute wait before any relight, so gas left in the grill can clear.

Parts

TEC sells its own parts and requires TEC-specified regulators preset to the grill's gas pressure. Grills with the original ceramic burners cannot take the new-style burners, so parts for those models are a separate question.

Repair or replace

A cracked glass panel, an igniter or a worn FR burner is an ordinary repair on a TEC's stainless body. On an old ceramic-burner TEC whose burners have failed, the fact that new burners will not fit makes replacement a fair comparison.

Book your TEC visit

What we are
called out for.

On TEC, most often grill not getting hot enough to sear.

All problems
A stainless cart grill on a breezy patio with its lid raised, burners lit low and blue under the grates, a pale raw steak lying on the grates without sear marks.

Grill Not Getting Hot Enough to Sear

6 causes, cheapest first

 A freestanding stainless cart grill on a patio with the lid raised, grates in place over dark cold burners, the cabinet door below open to show a propane tank, plain afternoon light and a bare paved background.

Gas Grill Won't Light: Knob On, Clicking, No Flame

7 causes, cheapest first

 Close view inside the firebox of a cold stainless gas grill with the grate lifted, a white ceramic igniter electrode beside a burner tube, its tip dull with grease and slightly bent away from the ports, fine grease speckles on the metal.

Grill Igniter Not Sparking or Clicking Weakly

7 causes, cheapest first

 Close view along a stainless gas grill burner in use, a thin short row of small blue flames barely rising from its ports under a lifted grate, the next burner off and dark, evening light on the steel.

Grill Low Flame: Burners Stuck at a Weak Blue Line

6 causes, cheapest first

 Close view inside the firebox of a cold stainless gas grill with the grates and shields lifted out, a burner tube pitted with orange rust, two ports eaten into one ragged slot, rust flakes on the firebox floor below.

Grill Burners Rusted Through: Holes, Gaps and Ragged Flames

6 causes, cheapest first

 A freestanding stainless gas grill standing alone on a stone patio, tall orange flame and dark smoke rising from under its half-open lid, the cabinet door below closed, a wide clear space of paving all around and nobody near it. Gas or fire at the grill

Grease Fire in the Grill That Won't Die Down

6 causes, cheapest first

Not a
TEC?

TEC is one of 23 grill makes on this site. The other 22 each have a page of their own.

All 23 brands

TEC grill repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family gathered around a grill on a sunny patio.
For the heart of your home.

Questions about
TEC grills.

Why won't my TEC get hot after I changed the propane tank?
TEC says this usually means the excess flow valve in the tank valve has tripped. Turn every knob off before opening the tank; if the grill still runs cool, the orifice or the regulator is next.
My TEC burner makes a motor-boat sound. Is it failing?
On a TEC with the original ceramic burner, that sound usually means the ceramic has cracked and the burner needs replacing. On FR models, TEC first has the twelve bolts around the burner head checked for tightness.
Should I take the glass panels out to clean my TEC?
TEC recommends leaving them in. Run a 10-minute burn-off on high, let the grill cool, then scrape the ash to the back so it drops into the drip tray.
Why is there frost on my TEC's regulator?
TEC says frost is typically a sign the propane tank was overfilled. Turn the tank off right away and contact your gas supplier.

Back to your everyday

Book your TEC visit.

Have the grill's model number ready — on TEC it decides which parts come on the first visit.

Schedule a repair Call (844) 660-6426
(844) 660-6426 Schedule a repair