BBQGrillRepair.center (844) 660-6426Mon–Sat, 8am–8pm Book a visit
A large stainless built-in gas grill head set into a stone island on a sunny patio, its hood raised to show three burners glowing with even blue flame under clean stainless grates, the knob panel below with knobs, the access doors under the grill closed, plants softly blurred behind, daylight, seasonless.

Alfresco
Grill Repair

Alfresco grill calls open with the lid up and the grates lifted out, so the tech can see every burner port before a knob turns.

(844) 660-6426

Mon–Sat, 8am–8pm

  • 4 grill types
  • 7 problems we see
  • 5 error codes

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Three short steps, about a minute.

or call (844) 660-6426

Alfresco grills,
specifically.

Alfresco builds two very different grills in City of Industry, California: the long-running ALXE with a spark igniter button and stainless U-burners, and the newer AIPG Intelligent Professional Grill with glowing auto-relight igniters, lit knobs and a wireless probe. Both come built-in or on a cart, and the first question at an Alfresco visit is which of the two is on the patio.

The Alfresco lineup

Builds4 grill types

Built-in gas grill · Freestanding gas grill · Infrared grill · Pellet and hybrid grill

Called out forGas Grill Won't Light: Knob On, Clicking, No Flame

and 6 more problems on Alfresco

Repairs we do10 repairs, on any make

Grill diagnostic visit · Grill burner replacement · Grill igniter repair · Grill valve and regulator repair

Error codes- - - (target temperature) · Red or green LED (probe charger) · No LED on the probe charger · Knob LEDs: 9 lit at HI, 1 lit at LOW · Igniter keeps glowing while the burner runs

5 Alfresco codes with a page of their own

The Alfresco
lineup.

Alfresco builds 4 of the 4 grill types this site covers. Which one decides how the visit is planned.

All grill types
Built-in

Built-in gas grill

4 of the problems we see on Alfresco come up on it Built-in gas grill repair Cart

Freestanding gas grill

2 of the problems we see on Alfresco come up on it Freestanding gas grill repair Infrared

Infrared grill

3 of the problems we see on Alfresco come up on it Infrared grill repair Pellet

Pellet and hybrid grill

1 of the problems we see on Alfresco come up on it Pellet and hybrid grill repair

What is particular
to Alfresco.

We service Alfresco ALXE grills, including the 56-inch ALXE-56 and the SZ Sear Zone models, and the AIPG-36 and AIPG-42, built-in or on the cart. The ALXE sparks from a button and the AIPG lights from glowing igniters that stay on, so the ignition checks differ completely.

A separate igniter button on the ALXE

On the ALXE you press the igniter button and turn the knob together, and a rapid snapping confirms the spark. No snapping sends us to the button and its power before we look at the burner.

Glass shields over the AIPG burners

The AIPG covers its burners with Thermaglass radiant shields instead of metal bars, with drippings running off into trays. The glass pieces must sit on their ledges before lighting, and a cracked one is a replacement part.

A Sear Zone in the position you choose

Both lines take an infrared Sear Zone, and on the AIPG it can go in the left, center or right zone. Alfresco has the U-burners lit and preheated before the Sear Zone is lit.

Spiders and a fire behind the valve panel

Alfresco warns that insects nesting in a burner can push gas out the front of it and set the space behind the valve panel alight. Popping burners or yellow flames with a gas smell are its signs to inspect at once, not just twice a year.

Parts

Alfresco posts parts manuals by model, including one covering the AIPG-36 and AIPG-42. AIPG parts such as the glass shields, the wireless probe and the LED strip under the bullnose are specific to that grill, and Alfresco sends the LED strip question to the factory.

Repair or replace

Burners, igniters, valves and Sear Zone burners are all repairable on both Alfresco lines. An older ALXE with a rusted-through firebox is where replacing it deserves a look.

Book your Alfresco visit

What we are
called out for.

On Alfresco, most often gas grill won't light: knob on, clicking, no flame.

All problems

Alfresco error codes

All Alfresco codes
A freestanding stainless cart grill on a patio with the lid raised, grates in place over dark cold burners, the cabinet door below open to show a propane tank, plain afternoon light and a bare paved background.

Gas Grill Won't Light: Knob On, Clicking, No Flame

7 causes, cheapest first

 Close view inside the firebox of a cold stainless gas grill with the grate lifted, a white ceramic igniter electrode beside a burner tube, its tip dull with grease and slightly bent away from the ports, fine grease speckles on the metal.

Grill Igniter Not Sparking or Clicking Weakly

7 causes, cheapest first

 Side view of a stainless gas grill burner lit under a lifted grate, tall soft yellow and orange flames rising from its ports while the next burner shows neat short blue flames, faint soot on the underside of the raised lid.

Grill Yellow Flame and Soot on the Grates

5 causes, cheapest first

 Low view of the stainless control panel of a gas grill, a short tongue of orange flame showing in the dark gap below the row of knobs, one knob at the end softened and warped, the cabinet doors below closed. Gas or fire at the grill

Grill Flashback: Flames Behind the Knobs or Under the Panel

6 causes, cheapest first

Not a
Alfresco?

Alfresco is one of 23 grill makes on this site. The other 22 each have a page of their own.

All 23 brands

Alfresco grill repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family gathered around a grill on a sunny patio.
For the heart of your home.

Questions about
Alfresco grills.

Why does my Alfresco igniter snap but the burner does not catch?
Press the igniter button and turn the knob right away. If the burner has not lit within 4 seconds, Alfresco says to turn the knobs off and wait 5 minutes before trying again.
Why do my Alfresco burners make popping noises?
Alfresco lists popping as a sign that spiders or insects may be in the burners. Inspect them right away, because a blocked burner can send gas toward the valve panel.
Can the Alfresco AIPG be used without the phone app?
Yes, the knobs, lights and burners all work from the grill. The app is only needed for target temperatures, alarms and switching to Celsius.
What powers the rotisserie and lights on an Alfresco ALXE?
Both run through a single three-prong plug that Alfresco wants in a grounded GFCI outlet. If both stop at once, check that outlet first.

Back to your everyday

Book your Alfresco visit.

Have the grill's model number ready — on Alfresco it decides which parts come on the first visit.

Schedule a repair Call (844) 660-6426
(844) 660-6426 Schedule a repair