BBQGrillRepair.center (844) 660-6426Mon–Sat, 8am–8pm Book a visit
Close view of an open stainless grill with one infrared sear burner glowing bright orange across its honeycombed ceramic face under a heavy stainless grate, blue-flame burners beside it, the grill's hood raised on a patio, background softly blurred, daylight, seasonless.

Infrared
Grill Repair

Grills that cook with radiant heat: ceramic or mesh infrared burners, sear stations beside the main burners, and radiant glass or emitter plates over a gas flame.

(844) 660-6426

Mon–Sat, 8am–8pm

  • 4 things that fail on it
  • 20 makes build it
  • 6 problems it shows

Book a visit

Three short steps, about a minute.

or call (844) 660-6426

Is yours
an infrared?

An infrared grill still burns gas, but it turns most of that flame into radiant heat before it reaches the food. The oldest design uses a ceramic tile drilled with thousands of tiny holes: the gas burns on its face, the ceramic glows orange, and the heat arrives as light rather than hot air. Newer designs burn the gas under a stainless mesh screen, a ribbed emitter plate, or a sheet of radiant glass that the flame heats from below. Some grills cook entirely this way, and many premium heads mix it in as a single sear station beside their blue-flame burners, or as a back burner behind the rotisserie spit. Infrared burners reach searing heat in a few minutes and dry out drippings before they can flare, but they are unforgiving of what lands on them: a greasy ceramic cracks, a clogged mesh starves itself of air, and water on a hot tile can split it. They also light and run at a different rate from the burners beside them, so a grill that has both needs each side set and judged on its own terms.

A technician in a plain gray work shirt fits a new stainless burner tube into an open gas grill on a patio, the grates and heat shields set aside on the side shelf, an old rusted burner with split ports lying beside them, the knobs all at off, daylight, seasonless. What fails on an infrared grill

How to tell

01

Under the grate you see a flat plate that glows orange across its whole face instead of a row of small blue flames along a tube.
02

The glowing surface is honeycombed ceramic, a fine stainless mesh, or a smooth sheet of glass or ribbed metal set over a burner.
03

One zone is marked as a sear station, often narrower than the others, and gets far hotter within a few minutes of lighting.
04

On other grills the only infrared part is a burner on the back wall under the hood that glows behind the rotisserie spit.

Not yours?Built-in gas grillFreestanding gas grillPellet and hybrid grill

What fails
on this design.

On an infrared grill: cracked or plugged ceramic tiles, mesh and emitter screens clogged with ash, ignition set further from the gas, valve, orifice and burner box.

The problems it shows

Cracked or plugged ceramic tiles

Rain on a hot tile, a cold marinade dripped onto it, or a hard knock from a grate crack the ceramic. Grease left to bake in the holes blocks them in patches, and the tile then burns unevenly with dark spots, blue flame lifting at the edges or a flame that pops back into the burner.

Mesh and emitter screens clogged with ash

On mesh burners the fine screen fills with carbon and ash from above. The burner can no longer breathe, the glow turns patchy, the flame may lift off with a roar, and the orange zone never reaches the heat the maker describes.

Ignition set further from the gas

An infrared burner often lights through a pilot or a spark placed at one corner, and the flame must travel across its face. When that corner is fouled or the electrode has moved, the burner lights late with a soft thump, or only after gas has built up in the box.

Valve, orifice and burner box

The infrared burner has its own valve and orifice, sized for its own gas rate. A converted grill with the wrong orifice in that position, or a rusted burner box letting air in around the tile, gives a flame that stays yellow or will not hold its glow.

Getting at it,
and whether to.

Let the grill cool fully before the visit; infrared plates hold heat long after the knobs are turned off.

What repairs cost

On the visit

  1. Please do not scrub or wash the infrared tiles or screens beforehand, since how they are fouled is part of what tells the technician the cause.
  2. If a burner lights with a loud bang or you see flame coming out near the knobs, close the gas at the tank or shutoff and leave it closed until we arrive.
  3. Tell us which zone glows, what it does wrong, and whether the grill has ever been switched from one gas to the other.

Repair or replace

An infrared burner is almost always replaced rather than patched, and it is usually worth it: the rest of the grill is sound, and the burner is a part the makers expect to supply. Where the grill uses its maker's own emitter or glass that is no longer made, or where the firebox around the burner has rusted, the technician prices a compatible part or the larger job and lays out the choice.

Book a visit for an infrared grill

The problems
it shows.

On an infrared grill, most often grill not getting hot enough to sear.

All problems
A stainless cart grill on a breezy patio with its lid raised, burners lit low and blue under the grates, a pale raw steak lying on the grates without sear marks.

Grill Not Getting Hot Enough to Sear

6 causes, cheapest first

 A freestanding stainless cart grill on a patio with the lid raised, grates in place over dark cold burners, the cabinet door below open to show a propane tank, plain afternoon light and a bare paved background.

Gas Grill Won't Light: Knob On, Clicking, No Flame

7 causes, cheapest first

 Top-down view of the cooking grates of a stainless grill covered edge to edge with slices of white bread toasted in an uneven pattern, dark brown across the back and one side, pale in one front corner.

Grill Uneven Heat: Hot Spots and Cold Corners on the Grates

6 causes, cheapest first

 Low view of the stainless control panel of a gas grill, a short tongue of orange flame showing in the dark gap below the row of knobs, one knob at the end softened and warped, the cabinet doors below closed. Gas or fire at the grill

Grill Flashback: Flames Behind the Knobs or Under the Panel

6 causes, cheapest first

 Close view of burgers on the grates of a stainless gas grill with a short burst of yellow flame leaping up between them from dripping fat, smoke curling toward the raised lid, the patio softly blurred behind.

Grill Flare-Ups Every Time Food Hits the Grates

6 causes, cheapest first

 Side view of a stainless gas grill burner lit under a lifted grate, tall soft yellow and orange flames rising from its ports while the next burner shows neat short blue flames, faint soot on the underside of the raised lid.

Grill Yellow Flame and Soot on the Grates

5 causes, cheapest first

Who builds
an infrared.

20 of the makes on this site build an infrared grill. Each mark opens that make's own page.

All 23 brands

Infrared grill repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family gathered around a grill on a sunny patio.
For the heart of your home.

Questions about
infrared grills.

Why does my infrared sear burner light with a bang?
Gas is gathering before the flame reaches it, because the igniter sits at one corner and something delays the spark or the flame's travel: a fouled tile edge, a moved electrode, or a clogged mesh. Stop using that burner and have it checked, since a delayed light can also push flame back toward the valve.
Can I clean the ceramic tiles on an infrared grill myself?
The usual care is to burn them off on high for a few minutes after cooking and brush the grate, not the tile. Never pour water on a hot tile or scrape the holes with metal. A tile that is cracked, patchy after a burn-off, or losing chips needs replacing, not cleaning.
Does an infrared grill need a different gas setup from other gas grills?
It runs on the same propane or natural gas, but each infrared burner has an orifice sized for its own rate, and a conversion must change those as well as the blue-flame burners. A grill converted without them runs a weak, patchy glow or a lifting flame.

Back to your everyday

Is it an infrared grill?

Say so when you book — it changes what the technician brings and how the visit is planned.

Schedule a repair Call (844) 660-6426
(844) 660-6426 Schedule a repair