Fire Magic dashes in the PROBE window: the meat probe went past its limit
The lower window shows the meat probe only when one is plugged in.
Mon–Sat, 8am–8pm
- Temperature and probes
- Pellet grill auger and controller repair
- Source: Fire Magic
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Three short steps, about a minute.
or call (844) 660-6426
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What - - - (PROBE window)
actually means.
The lower window shows the meat probe only when one is plugged in. Fire Magic calibrates the probe for 130 to 180 degrees F and warns that long exposure at 200 degrees or more damages it; the dashes appear when the probe has gone over its limit.
Fire Magic grill display · also shown as ---
What to do when - - - (PROBE window) shows on the grillKind of codeTemperature and probes
A probe is sending the controller a reading it cannot trust, or no reading at all: the grill's own temperature sensor coated in smoke and grease, its lead pinched or melted, or a meat probe unplugged, wet or reading far outside what any cook box could reach. The grill then overshoots, stalls or shuts down to be safe. Wiping the sensor once the grill is cold and reseating the probe in its jack are reasonable steps; a sensor that still reads wrong is a visit.
Usually leads toPellet grill auger and controller repair
Jammed augers, dead hot rods, weak combustion fans, lying probes and failed controllers on pellet grills, traced and replaced with the maker's parts.
Shows up asGrill Error Code on a Pellet Controller or Digital Panel
A grill error code shows as letters and numbers on a pellet grill controller, a flashing light on a digital control panel, or an alert in the maker's app paired with the grill.
MakeFire Magic
Fire Magic owners usually describe a burner that lights late or not at all; our visit starts by timing that delay at each knob.
SourceFire Magic Echelon Diamond built-in gas grill installation and owner's manual (E660i, E790i, E1060i), C2-706
Echelon Diamond gas grills with the touch-panel digital thermometer (E660i, E790i, E1060i and their portable s versions). The EL500i electric grill shows the same reading on its own display; Aurora and Choice grills with a dial thermometer show nothing.
Before you book,
in this order.
Each step comes from Fire Magic's own guidance for - - - (PROBE window) on its grills. Follow it to the end: the last card says whether this is a visit.
Unplug the probe with heat-resistant gloves and let it cool.
Plug it back in and check the reading at room temperature.
If the dashes stay, or the wire shows damage, replace the probe; if a new probe also shows dashes, book a visit to check the jack.
Still there?
It usually turns into pellet grill auger and controller repair. Book with the code and the model number.
What not to do
Dashes in the PROBE window are not the same as dashes in the OVEN window, which happen in freezing weather. They also say nothing about the grill thermocouple, which reports Err when it fails.
What you may
notice with it.
The grill problems - - - (PROBE window) tends to arrive with. Answer these at the grill before anyone is booked.
All problems
Where - - - (PROBE window) usually leads
Pellet grill auger and controller repair.
Fire Magic
grills.
Fire Magic owners usually describe a burner that lights late or not at all; our visit starts by timing that delay at each knob.
Fire Magic grill repairMore Fire Magic codes
Temperature and probes on other makes
Built-in gas grill
A stainless grill head dropped into a masonry or steel island, fed by a tank or the house gas line, with its burners, knobs and lid working in open weather.
Freestanding gas grill
A gas grill on its own cart with wheels, side shelves and a propane tank below, or a hose to a house gas outlet, rolled into place on the patio.
Infrared grill
Grills that cook with radiant heat: ceramic or mesh infrared burners, sear stations beside the main burners, and radiant glass or emitter plates over a gas flame.
In Fire Magic's own words
Probe display reads: - - -
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Echelon Diamond gas grills with the touch-panel digital thermometer (E660i, E790i, E1060i and their portable s versions). The EL500i electric grill shows the same reading on its own display; Aurora and Choice grills with a dial thermometer show nothing.
Fire Magic - - - (PROBE window) grill repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about - - - (PROBE window).
Can I clear - - - (PROBE window) myself?
Why does my Fire Magic probe show dashes when it pokes through the meat?
Can I wash a Fire Magic meat probe?
Why is the PROBE window blank on my Fire Magic?
Back to your everyday
Still showing - - - (PROBE window)?
A booking with a code goes further when it has the code copied exactly, the model and serial from the rating label, and a word on whether the grill still lights, heats or feeds pellets. With those three the office can match the likely part to your grill the same day.