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The lid of a pellet grill's hopper raised on a sunny patio, a low layer of wood pellets inside the grill's hopper with the auger opening at the bottom just visible, nobody near it.

Weber E9: the pellet level gauge is not working

Searwood models with a fuel gauge measure the pellet level with a sensor in the hopper.

(844) 660-6426

Mon–Sat, 8am–8pm

  • Pellet feed and auger
  • Pellet grill auger and controller repair
  • Source: Weber

Book a visit

Three short steps, about a minute.

or call (844) 660-6426

What E9
actually means.

Searwood models with a fuel gauge measure the pellet level with a sensor in the hopper. E9 means that sensor or its wiring has stopped working; the grill still cooks, but the pellet level on the screen and in the app can no longer be trusted.

Weber grill display

What to do when E9 shows on the grill

Kind of codePellet feed and auger

Pellets stopped reaching the firepot. Sometimes the hopper simply ran low and a pellet bridge formed over the auger; more often damp pellets swelled into a hard plug inside the auger tube, or the auger motor strains and stalls against it. Emptying the hopper of soft or crumbled pellets and refilling with dry ones is a fair first step; clearing a packed auger tube, a sheared pin or a motor that hums without turning is a visit.

Usually leads toPellet grill auger and controller repair

Jammed augers, dead hot rods, weak combustion fans, lying probes and failed controllers on pellet grills, traced and replaced with the maker's parts.

Shows up asGrill Error Code on a Pellet Controller or Digital Panel

A grill error code shows as letters and numbers on a pellet grill controller, a flashing light on a digital control panel, or an alert in the maker's app paired with the grill.

MakeWeber

Weber grill calls often come from a flame that dropped low mid-cook; the tech starts at the tank, the hose and the regulator.

SourceWeber Searwood 600 / XL 600 owner's guide (US, 2024), troubleshooting pages

Searwood 600 and Searwood XL 600 pellet grills with the Weber Connect digital controller (US owner's guide, 2024). Weber marks E9 as select models only; on SmokeFire grills E9 is a Fuel Sensor Error.

Before you book,
in this order.

Each step comes from Weber's own guidance for E9 on its grills. Follow it to the end: the last card says whether this is a visit.

01

Press the dial to dismiss the notification and carry on cooking if you need to.

02

Check the hopper by eye during the cook, since the grill cannot warn you about low pellets.

03

After the cook, shut down, let the grill cool and unplug it; book a visit if E9 returns so the gauge wiring and probe hub connection can be checked.

Still there?

It usually turns into pellet grill auger and controller repair. Book with the code and the model number.

What not to do

E9 does not mean the hopper is empty, which is the low fuel notification E21. A gauge that only needs its lens wiped shows E20.

What you may
notice with it.

The grill problems E9 tends to arrive with. Answer these at the grill before anyone is booked.

All problems

Before you call

Grill Error Code on a Pellet Controller or Digital Panel

All 7 causes, cheapest first

It also comes with

Close view of the small dark digital controller on the side of a pellet grill hopper, one abstract amber indicator glowing beside unlit segments, the grain of a patio table blurred behind. Problem

Grill Error Code on a Pellet Controller or Digital Panel

7 causes, cheapest first

Where E9 usually leads

Pellet grill auger and controller repair.

Auger clearing, auger motor, hot rod, combustion fan, probe or controller on a pellet grill · moderate.
Book a visit What the job involves

Weber
grills.

Weber grill calls often come from a flame that dropped low mid-cook; the tech starts at the tank, the hose and the regulator.

Weber grill repair

More Weber codes

E1E2E3E4E5E6E7E8E10E11E17E18
All 15 Weber codes

Pellet feed and auger on other makes

Twin Eagles LOW HEATCoyote Low Temp Alarm
A large stainless built-in gas grill head set into a stone island on a sunny patio, its hood raised to show three burners glowing with even blue flame under clean stainless grates, the knob panel below with knobs, the access doors under the grill closed, plants softly blurred behind, daylight, seasonless. Weber builds this

Built-in gas grill

A stainless grill head dropped into a masonry or steel island, fed by a tank or the house gas line, with its burners, knobs and lid working in open weather.

 A stainless freestanding gas grill on a four-wheeled cart standing on a clean stone patio, its hood open over bare stainless grates with a soft blue burner glow beneath, side shelves folded out and empty, the cabinet doors below closed, a lawn and shrubs softly blurred behind, daylight, seasonless. Weber builds this

Freestanding gas grill

A gas grill on its own cart with wheels, side shelves and a propane tank below, or a hose to a house gas outlet, rolled into place on the patio.

 Close view of an open stainless grill with one infrared sear burner glowing bright orange across its honeycombed ceramic face under a heavy stainless grate, blue-flame burners beside it, the grill's hood raised on a patio, background softly blurred, daylight, seasonless. Weber builds this

Infrared grill

Grills that cook with radiant heat: ceramic or mesh infrared burners, sear stations beside the main burners, and radiant glass or emitter plates over a gas flame.

In Weber's own words

Fuel gauge is not working. You can continue to cook by pressing the dial
Weber Searwood 600 / XL 600 owner's guide (US, 2024), troubleshooting pages Weber US Searwood 600 pellet grill owner page, FAQ on error codes Weber US Searwood 600 pellet grill owner page, FAQ on error codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Searwood 600 and Searwood XL 600 pellet grills with the Weber Connect digital controller (US owner's guide, 2024). Weber marks E9 as select models only; on SmokeFire grills E9 is a Fuel Sensor Error.

Weber E9 grill repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family gathered around a grill on a sunny patio.
For the heart of your home.

Questions
about E9.

Can I clear E9 myself?
Press the dial to dismiss the notification and carry on cooking if you need to. If it comes back, it needs a visit.
Can I keep cooking on my Weber with E9 on the screen?
Yes. E9 is a dismissible notification, so pressing the dial lets the cook continue. You just need to check the pellet level yourself.
Why does my Weber show E9 but not E21?
E9 means the gauge is not working at all, so it also cannot warn you when pellets run low. Watch the hopper until the gauge is repaired.
Is E9 the same as a dirty fuel sensor on a Weber?
No. A sensor that only needs its lens wiped shows E20. E9 points to the gauge or its wiring.

Back to your everyday

Still showing E9?

A booking with a code goes further when it has the code copied exactly, the model and serial from the rating label, and a word on whether the grill still lights, heats or feeds pellets. With those three the office can match the likely part to your grill the same day.

Schedule a repair Call (844) 660-6426
(844) 660-6426 Schedule a repair