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A propane tank under a stainless cart grill on a patio, its hose and round regulator attached and its valve closed, the grill's knobs above all set to off, nobody near the tank.

Weber E3: the fire in the burn pot went out

A pellet grill keeps a small fire going in the burn pot and relights it with the glow plug if it drops out.

(844) 660-6426

Mon–Sat, 8am–8pm

  • Flame and gas flow
  • Grill valve and regulator repair
  • Source: Weber

Book a visit

Three short steps, about a minute.

or call (844) 660-6426

What E3
actually means.

A pellet grill keeps a small fire going in the burn pot and relights it with the glow plug if it drops out. E3 appears when those relight attempts fail, most often because ash has choked the burn pot, the pellets are poor or damp, or the auger stopped delivering fuel.

Weber grill display

What to do when E3 shows on the grill

Kind of codeFlame and gas flow

The control lost its flame or never found enough gas to hold one. The common reasons are plain: a propane regulator that dropped into its low-flow safety mode because the tank valve was opened with a knob on, a tank running empty, wind across an open burner, or a flame sensor coated in grease. Knobs off, the tank closed and reopened slowly, then a relight usually settles the first; if you smell gas, walk away first, and the valve, the sensor and every fitting stay with a technician.

Usually leads toGrill valve and regulator repair

Stiff, leaking or unshuttable grill valves, worn knobs, tired regulators and cracked hoses replaced, with gas orifices matched to propane or natural gas.

Shows up asGrill Error Code on a Pellet Controller or Digital Panel

A grill error code shows as letters and numbers on a pellet grill controller, a flashing light on a digital control panel, or an alert in the maker's app paired with the grill.

MakeWeber

Weber grill calls often come from a flame that dropped low mid-cook; the tech starts at the tank, the hose and the regulator.

SourceWeber Searwood 600 / XL 600 owner's guide (US, 2024), troubleshooting pages

Searwood 600 and Searwood XL 600 pellet grills with the Weber Connect digital controller (US owner's guide, 2024). On SmokeFire grills Weber calls E3 Grill Flame Is Out.

Before you book,
in this order.

Each step comes from Weber's own guidance for E3 on its grills. Follow it to the end: the last card says whether this is a visit.

01

Keep the lid closed and wait for the shutdown cycle and a full cool-down before touching anything inside.

02

When the grill is cold, scrape the burn pot and cookbox so ash drops into the ash and grease system, and empty the grease tray.

03

Test the pellets: Weber's rule is that a fresh pellet snaps cleanly and does not crumble to dust.

04

If E3 comes back with a clean burn pot and fresh pellets, book a visit so the auger feed and glow plug can be checked.

Still there?

It usually turns into grill valve and regulator repair. Book with the code and the model number.

What not to do

E3 is the shutdown version of a lost flame; E19 is the milder notification the Searwood shows while it is still trying to relight. It is not an overheating signal, which is E5.

What you may
notice with it.

The grill problems E3 tends to arrive with. Answer these at the grill before anyone is booked.

All problems

Before you call

Grill Error Code on a Pellet Controller or Digital Panel

All 7 causes, cheapest first

It also comes with

Close view of the small dark digital controller on the side of a pellet grill hopper, one abstract amber indicator glowing beside unlit segments, the grain of a patio table blurred behind. Problem

Grill Error Code on a Pellet Controller or Digital Panel

7 causes, cheapest first

Where E3 usually leads

Grill valve and regulator repair.

Burner valve, knob, regulator, hose or orifices for a gas conversion · low to moderate.
Book a visit What the job involves

Weber
grills.

Weber grill calls often come from a flame that dropped low mid-cook; the tech starts at the tank, the hose and the regulator.

Weber grill repair

More Weber codes

E1E2E4E5E6E7E8E9E10E11E17E18
All 15 Weber codes

Flame and gas flow on other makes

DCS Dial light orangeFire Magic Gas flow indicator redLynx Burner N failed to stabilize
All 6 codes of this kind
A large stainless built-in gas grill head set into a stone island on a sunny patio, its hood raised to show three burners glowing with even blue flame under clean stainless grates, the knob panel below with knobs, the access doors under the grill closed, plants softly blurred behind, daylight, seasonless. Weber builds this

Built-in gas grill

A stainless grill head dropped into a masonry or steel island, fed by a tank or the house gas line, with its burners, knobs and lid working in open weather.

 A stainless freestanding gas grill on a four-wheeled cart standing on a clean stone patio, its hood open over bare stainless grates with a soft blue burner glow beneath, side shelves folded out and empty, the cabinet doors below closed, a lawn and shrubs softly blurred behind, daylight, seasonless. Weber builds this

Freestanding gas grill

A gas grill on its own cart with wheels, side shelves and a propane tank below, or a hose to a house gas outlet, rolled into place on the patio.

 Close view of an open stainless grill with one infrared sear burner glowing bright orange across its honeycombed ceramic face under a heavy stainless grate, blue-flame burners beside it, the grill's hood raised on a patio, background softly blurred, daylight, seasonless. Weber builds this

Infrared grill

Grills that cook with radiant heat: ceramic or mesh infrared burners, sear stations beside the main burners, and radiant glass or emitter plates over a gas flame.

In Weber's own words

The grill has lost flame in the burnpot and reignition attempts were not successful.
Weber Searwood 600 / XL 600 owner's guide (US, 2024), troubleshooting pages Weber Searwood 600 / XL 600 owner's guide (US, 2024), troubleshooting pages Weber help center, SmokeFire error code article (E3)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Searwood 600 and Searwood XL 600 pellet grills with the Weber Connect digital controller (US owner's guide, 2024). On SmokeFire grills Weber calls E3 Grill Flame Is Out.

Weber E3 grill repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family gathered around a grill on a sunny patio.
For the heart of your home.

Questions
about E3.

Can I clear E3 myself?
Keep the lid closed and wait for the shutdown cycle and a full cool-down before touching anything inside. If it comes back, it needs a visit.
What is the difference between E3 and E19 on my Weber Searwood?
E19 is a notification that the flame went out and the glow plug is trying to relight it, and you can keep cooking. E3 means those attempts failed and the grill has shut down.
Why does my Weber get E3 on long overnight smokes?
Low and slow cooks leave the most ash in the burn pot and can run the hopper low. Either one can starve the fire late in the cook.
Should I clean the burn pot as soon as E3 appears?
Only once the grill has finished its shutdown and is completely cold. Weber warns to let ash and debris fully burn out first.

Back to your everyday

Still showing E3?

A booking with a code goes further when it has the code copied exactly, the model and serial from the rating label, and a word on whether the grill still lights, heats or feeds pellets. With those three the office can match the likely part to your grill the same day.

Schedule a repair Call (844) 660-6426
(844) 660-6426 Schedule a repair