Weber E1: the pellet auger has jammed
The controller has sensed that the auger cannot turn freely, most often because swollen pellets, sawdust or a foreign object have packed the auger tube.
Mon–Sat, 8am–8pm
- Pellet feed and auger
- Pellet grill auger and controller repair
- Source: Weber
Book a visit
Three short steps, about a minute.
or call (844) 660-6426
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What E1
actually means.
The controller has sensed that the auger cannot turn freely, most often because swollen pellets, sawdust or a foreign object have packed the auger tube. E1 is one of the codes that cannot be dismissed, so the grill runs its shutdown and will not cook again until the jam is cleared.
Weber grill display
What to do when E1 shows on the grillKind of codePellet feed and auger
Pellets stopped reaching the firepot. Sometimes the hopper simply ran low and a pellet bridge formed over the auger; more often damp pellets swelled into a hard plug inside the auger tube, or the auger motor strains and stalls against it. Emptying the hopper of soft or crumbled pellets and refilling with dry ones is a fair first step; clearing a packed auger tube, a sheared pin or a motor that hums without turning is a visit.
Usually leads toPellet grill auger and controller repair
Jammed augers, dead hot rods, weak combustion fans, lying probes and failed controllers on pellet grills, traced and replaced with the maker's parts.
Shows up asGrill Error Code on a Pellet Controller or Digital Panel
A grill error code shows as letters and numbers on a pellet grill controller, a flashing light on a digital control panel, or an alert in the maker's app paired with the grill.
MakeWeber
Weber grill calls often come from a flame that dropped low mid-cook; the tech starts at the tank, the hose and the regulator.
SourceWeber Searwood 600 / XL 600 owner's guide (US, 2024), troubleshooting pages
Searwood 600 and Searwood XL 600 pellet grills with the Weber Connect digital controller (US owner's guide, 2024). SmokeFire EX4 and EX6 grills use the same number for an auger jam.
Before you book,
in this order.
Each step comes from Weber's own guidance for E1 on its grills. Follow it to the end: the last card says whether this is a visit.
Keep the lid closed and let the shutdown cycle finish; do not pull the plug while the fan is still running.
Once the grill is completely cold and unplugged, empty the hopper through the pellet release handle into a bucket.
Look at the pellets you drained: soft, crumbly or damp pellets are the usual cause, so throw them out rather than reload them.
If E1 returns on the next cook, book a visit so the auger and motor can be pulled, the tube cleaned and the shear pin checked.
Still there?
It usually turns into pellet grill auger and controller repair. Book with the code and the model number.
What not to do
E1 is a jam, not a dead motor; a motor that does not respond at all shows E7. It is also not a sign the hopper is empty, which the grill reports as a low fuel notification on models with a fuel gauge.
What you may
notice with it.
The grill problems E1 tends to arrive with. Answer these at the grill before anyone is booked.
All problems
Where E1 usually leads
Pellet grill auger and controller repair.
Weber
grills.
Weber grill calls often come from a flame that dropped low mid-cook; the tech starts at the tank, the hose and the regulator.
Weber grill repair
Built-in gas grill
A stainless grill head dropped into a masonry or steel island, fed by a tank or the house gas line, with its burners, knobs and lid working in open weather.
Freestanding gas grill
A gas grill on its own cart with wheels, side shelves and a propane tank below, or a hose to a house gas outlet, rolled into place on the patio.
Infrared grill
Grills that cook with radiant heat: ceramic or mesh infrared burners, sear stations beside the main burners, and radiant glass or emitter plates over a gas flame.
In Weber's own words
E1 - Auger Jam
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Searwood 600 and Searwood XL 600 pellet grills with the Weber Connect digital controller (US owner's guide, 2024). SmokeFire EX4 and EX6 grills use the same number for an auger jam.
Weber E1 grill repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about E1.
Can I clear E1 myself?
Why does my Weber Searwood keep showing E1 after I refill the hopper?
What is the shear pin Weber mentions for E1?
Can I clear a Weber E1 by just turning the grill off and on?
Back to your everyday
Still showing E1?
A booking with a code goes further when it has the code copied exactly, the model and serial from the rating label, and a word on whether the grill still lights, heats or feeds pellets. With those three the office can match the likely part to your grill the same day.