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The open firebox of a cold pellet grill on a patio with its grates and heat baffle lifted out, the round steel firepot in the middle of the grill with a small hot rod tip at its side, no fire.

Weber E11: the glow plug has failed

The glow plug sits at the bottom of the burn pot and heats red to light each cook.

(844) 660-6426

Mon–Sat, 8am–8pm

  • Ignition
  • Grill igniter repair
  • Source: Weber

Book a visit

Three short steps, about a minute.

or call (844) 660-6426

What E11
actually means.

The glow plug sits at the bottom of the burn pot and heats red to light each cook. E11 is raised when it draws no power or cannot heat, which can be a loose terminal on its mounting bracket, a loose plug at the board or a glow plug that has burned out.

Weber grill display

What to do when E11 shows on the grill

Kind of codeIgnition

The grill tried to start its fire and the controller never saw it take. On a pellet grill that is usually a hot rod burned out after hundreds of cooks, or a firepot full of ash so the new pellets smother; on a gas grill with electronic ignition it is a spark module, an electrode cracked or set too far from the burner, or a battery gone flat. Emptying the ash once the grill is cold and fitting a fresh battery are fair first steps; the hot rod and the module are a visit.

Usually leads toGrill igniter repair

No spark, a weak spark or a spark in the wrong place: the grill's battery module, piezo button, electrodes, wires and hot-surface igniters tested and fixed.

Shows up asGrill Error Code on a Pellet Controller or Digital Panel

A grill error code shows as letters and numbers on a pellet grill controller, a flashing light on a digital control panel, or an alert in the maker's app paired with the grill.

MakeWeber

Weber grill calls often come from a flame that dropped low mid-cook; the tech starts at the tank, the hose and the regulator.

SourceWeber Searwood 600 / XL 600 owner's guide (US, 2024), troubleshooting pages

Searwood 600 and Searwood XL 600 pellet grills with the Weber Connect digital controller (US owner's guide, 2024).

Before you book,
in this order.

Each step comes from Weber's own guidance for E11 on its grills. Follow it to the end: the last card says whether this is a visit.

01

Let the grill shut down and cool, then unplug it.

02

Start the grill at 400°F and look into the burn pot from a safe distance to see whether the glow plug glows; do not touch it or reach in.

03

If it stays dark, shut the grill down from the controller.

04

Book a visit to check the glow plug wiring and fit a new glow plug.

Still there?

It usually turns into grill igniter repair. Book with the code and the model number.

What not to do

E11 is a failed igniter, while E6 is any startup that did not light, including one caused by poor pellets. E11 is not a fan problem, which Weber numbers E2.

What you may
notice with it.

The grill problems E11 tends to arrive with. Answer these at the grill before anyone is booked.

All problems

Before you call

Grill Error Code on a Pellet Controller or Digital Panel

All 7 causes, cheapest first

It also comes with

Close view of the small dark digital controller on the side of a pellet grill hopper, one abstract amber indicator glowing beside unlit segments, the grain of a patio table blurred behind. Problem

Grill Error Code on a Pellet Controller or Digital Panel

7 causes, cheapest first

Where E11 usually leads

Grill igniter repair.

Spark module, piezo button, electrode, ignition wire or hot-surface igniter · low.
Book a visit What the job involves

Weber
grills.

Weber grill calls often come from a flame that dropped low mid-cook; the tech starts at the tank, the hose and the regulator.

Weber grill repair

More Weber codes

E1E2E3E4E5E6E7E8E9E10E17E18
All 15 Weber codes

Ignition on other makes

Kalamazoo Flashing blue bezel lightLynx Igniter failed to startCoyote Temperature Warning
All 6 codes of this kind
A large stainless built-in gas grill head set into a stone island on a sunny patio, its hood raised to show three burners glowing with even blue flame under clean stainless grates, the knob panel below with knobs, the access doors under the grill closed, plants softly blurred behind, daylight, seasonless. Weber builds this

Built-in gas grill

A stainless grill head dropped into a masonry or steel island, fed by a tank or the house gas line, with its burners, knobs and lid working in open weather.

 A stainless freestanding gas grill on a four-wheeled cart standing on a clean stone patio, its hood open over bare stainless grates with a soft blue burner glow beneath, side shelves folded out and empty, the cabinet doors below closed, a lawn and shrubs softly blurred behind, daylight, seasonless. Weber builds this

Freestanding gas grill

A gas grill on its own cart with wheels, side shelves and a propane tank below, or a hose to a house gas outlet, rolled into place on the patio.

 Close view of an open stainless grill with one infrared sear burner glowing bright orange across its honeycombed ceramic face under a heavy stainless grate, blue-flame burners beside it, the grill's hood raised on a patio, background softly blurred, daylight, seasonless. Weber builds this

Infrared grill

Grills that cook with radiant heat: ceramic or mesh infrared burners, sear stations beside the main burners, and radiant glass or emitter plates over a gas flame.

In Weber's own words

E11 - Glow Plug Failure
Weber Searwood 600 / XL 600 owner's guide (US, 2024), troubleshooting pages Weber Searwood 600 / XL 600 owner's guide (US, 2024), troubleshooting pages Weber Searwood 600 / XL 600 owner's guide (US, 2024), troubleshooting pages

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Searwood 600 and Searwood XL 600 pellet grills with the Weber Connect digital controller (US owner's guide, 2024).

Weber E11 grill repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family gathered around a grill on a sunny patio.
For the heart of your home.

Questions
about E11.

Can I clear E11 myself?
Let the grill shut down and cool, then unplug it. If it comes back, it needs a visit.
How can I tell if my Weber glow plug is working?
Set the grill to 400°F and look at the bottom of the burn pot as it preheats. A working glow plug turns orange; never touch it to check.
Can I light my Weber pellet grill by hand while waiting for a new glow plug?
It is not worth the risk. Dropping lit material into a burn pot that the controller is feeding pellets into can flare up, so wait for the new glow plug.
Does a new glow plug fix E11 every time on a Weber?
Usually, but a loose terminal on the mounting bracket or a loose plug at the board shows the same code, so those are checked first.

Back to your everyday

Still showing E11?

A booking with a code goes further when it has the code copied exactly, the model and serial from the rating label, and a word on whether the grill still lights, heats or feeds pellets. With those three the office can match the likely part to your grill the same day.

Schedule a repair Call (844) 660-6426
(844) 660-6426 Schedule a repair