

Weber E6: the pellets never caught fire
At startup the glow plug heats the first pellets while the fan feeds them air.
Mon–Sat, 8am–8pm
- Ignition
- Grill igniter repair
- Source: Weber
Book a visit
Three short steps, about a minute.
or call (844) 660-6426
Loading appointment form…
The appointment form couldn’t load. Please try again.
What E6
actually means.
At startup the glow plug heats the first pellets while the fan feeds them air. E6 shows when the controller sees no rise in heat within the expected time, which usually traces to a burn pot full of ash, poor pellets or a glow plug that has shifted out of place or stopped heating.
Weber grill display
What to do when E6 shows on the grillKind of codeIgnition
The grill tried to start its fire and the controller never saw it take. On a pellet grill that is usually a hot rod burned out after hundreds of cooks, or a firepot full of ash so the new pellets smother; on a gas grill with electronic ignition it is a spark module, an electrode cracked or set too far from the burner, or a battery gone flat. Emptying the ash once the grill is cold and fitting a fresh battery are fair first steps; the hot rod and the module are a visit.
Usually leads toGrill igniter repair
No spark, a weak spark or a spark in the wrong place: the grill's battery module, piezo button, electrodes, wires and hot-surface igniters tested and fixed.
Shows up asGrill Error Code on a Pellet Controller or Digital Panel
A grill error code shows as letters and numbers on a pellet grill controller, a flashing light on a digital control panel, or an alert in the maker's app paired with the grill.
MakeWeber
Weber grill calls often come from a flame that dropped low mid-cook; the tech starts at the tank, the hose and the regulator.
SourceWeber Searwood 600 / XL 600 owner's guide (US, 2024), troubleshooting pages
Searwood 600 and Searwood XL 600 pellet grills with the Weber Connect digital controller (US owner's guide, 2024). On SmokeFire grills Weber calls E6 Start Up Failure.
Before you book,
in this order.
Each step comes from Weber's own guidance for E6 on its grills. Follow it to the end: the last card says whether this is a visit.
Let the grill finish its shutdown and cool, then unplug it.
Clean the old ash out of the burn pot and cookbox once they are cold.
Replace damp or dusty pellets with fresh ones, then start a cook and watch whether the grill heats up.
If E6 returns, book a visit to reseat or replace the glow plug.
What not to do
E6 is a startup that never lit, while E3 is a fire that went out after it was burning. A glow plug that has failed electrically shows its own code, E11.
What you may
notice with it.
The grill problems E6 tends to arrive with. Answer these at the grill before anyone is booked.
All problemsWhere E6 usually leads
Grill igniter repair.
Weber
grills.
Weber grill calls often come from a flame that dropped low mid-cook; the tech starts at the tank, the hose and the regulator.
Weber grill repair
Built-in gas grill
A stainless grill head dropped into a masonry or steel island, fed by a tank or the house gas line, with its burners, knobs and lid working in open weather.
Freestanding gas grill
A gas grill on its own cart with wheels, side shelves and a propane tank below, or a hose to a house gas outlet, rolled into place on the patio.
Infrared grill
Grills that cook with radiant heat: ceramic or mesh infrared burners, sear stations beside the main burners, and radiant glass or emitter plates over a gas flame.
In Weber's own words
E6 - Flame Not Started
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Searwood 600 and Searwood XL 600 pellet grills with the Weber Connect digital controller (US owner's guide, 2024). On SmokeFire grills Weber calls E6 Start Up Failure.
Weber E6 grill repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about E6.
Can I clear E6 myself?
Why does my Weber show E6 on the first cook after winter?
Can a dirty burn pot cause E6 on my Weber pellet grill?
How is E6 different from E11 on a Weber Searwood?
Back to your everyday
Still showing E6?
A booking with a code goes further when it has the code copied exactly, the model and serial from the rating label, and a word on whether the grill still lights, heats or feeds pellets. With those three the office can match the likely part to your grill the same day.