Twin Eagles Cooldown Mode: the fan runs until the grill reaches 130 degrees
Pressing the red STOP button stops the auger and turns the fan to high to burn off what is left in the firepot.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Twin Eagles
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Three short steps, about a minute.
or call (844) 660-6426
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What Cooldown Mode
actually means.
Pressing the red STOP button stops the auger and turns the fan to high to burn off what is left in the firepot. The grill stays in Cooldown until it reads 130 degrees F inside, then the fan stops and it is safe to switch off.
Twin Eagles grill display
What to do when Cooldown Mode shows on the grillKind of codeMode, not a failure
Nothing on the grill has failed; the controller is showing a state it was put in on purpose. A shutdown cycle keeps the fan running to burn off the last pellets before the grill goes quiet, a keep-warm setting holds the cook box low, a demo mode lights the display without feeding fuel, and a pairing screen waits for a phone to connect. No part is needed; the button sequence in the manual, or simply letting the cycle finish, returns it to normal.
Usually leads toNo repair
Leave the hood closed and let the cycle finish.
Shows up asGrill Error Code on a Pellet Controller or Digital Panel
A grill error code shows as letters and numbers on a pellet grill controller, a flashing light on a digital control panel, or an alert in the maker's app paired with the grill.
MakeTwin Eagles
Twin Eagles grill work starts at the control panel, where the tech tests the ignition, the lights and every knob before lifting the grates.
SourceTwin Eagles Wood Fired Pellet Grill installation, use and care manual (TEPG36G, TEPG36R), P/N 17543Q
Twin Eagles 36-inch Wood Fired Pellet Grill with its weatherproof touchscreen: TEPG36G, and TEPG36R with the rotisserie. The Twin Eagles C Series gas grills (TEBQ) have plain knobs and show none of this.
Before you book,
in this order.
Each step comes from Twin Eagles's own guidance for Cooldown Mode on its grills. Follow it to the end: the last card says whether this is a visit.
Leave the hood closed and let the cycle finish.
Wait for the fan to stop before turning off the power switch.
If the fan never stops or the grill stays hot long after STOP, turn it off at the switch once cool and book a visit.
Cleared?
The code is gone from the controller, the grill climbs to its set heat and holds it through a full cook, the pellets keep dropping and the probe readings stay believable, all without a new part. If the same code comes back within a week, or after the next rain, mention it when you book.
What not to do
Cooldown is not a warning, even though the fan gets loud. It is also not meant to be skipped, although an Exit button exists for owners who plan to keep cooking.
What you may
notice with it.
The grill problems Cooldown Mode tends to arrive with. Answer these at the grill before anyone is booked.
All problems
No repair indicated
Nothing to repair.
Nothing on the grill has failed; the controller is showing a state it was put in on purpose. A shutdown cycle keeps the fan running to burn off the last pellets before the grill goes quiet, a keep-warm setting holds the cook box low, a demo mode lights the display without feeding fuel, and a pairing screen waits for a phone to connect. No part is needed; the button sequence in the manual, or simply letting the cycle finish, returns it to normal.
Twin Eagles
grills.
Twin Eagles grill work starts at the control panel, where the tech tests the ignition, the lights and every knob before lifting the grates.
Twin Eagles grill repairMore Twin Eagles codes
Mode, not a failure on other makes
Built-in gas grill
A stainless grill head dropped into a masonry or steel island, fed by a tank or the house gas line, with its burners, knobs and lid working in open weather.
Freestanding gas grill
A gas grill on its own cart with wheels, side shelves and a propane tank below, or a hose to a house gas outlet, rolled into place on the patio.
Infrared grill
Grills that cook with radiant heat: ceramic or mesh infrared burners, sear stations beside the main burners, and radiant glass or emitter plates over a gas flame.
In Twin Eagles's own words
This will shut the auger off and the fan speed will go up to high.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Twin Eagles 36-inch Wood Fired Pellet Grill with its weatherproof touchscreen: TEPG36G, and TEPG36R with the rotisserie. The Twin Eagles C Series gas grills (TEBQ) have plain knobs and show none of this.
Twin Eagles Cooldown Mode grill repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Cooldown Mode.
Can I clear Cooldown Mode myself?
How long does Cooldown take on a Twin Eagles pellet grill?
Can I unplug my Twin Eagles pellet grill during Cooldown?
Why is the Twin Eagles fan so loud after I press STOP?
Back to your everyday
Still showing Cooldown Mode?
A booking with a code goes further when it has the code copied exactly, the model and serial from the rating label, and a word on whether the grill still lights, heats or feeds pellets. With those three the office can match the likely part to your grill the same day.