Broil King RES: the pellet controller is in a factory reset
Broil King uses a factory reset to clear firmware updates that may be making a pellet grill misbehave.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Broil King
Book a visit
Three short steps, about a minute.
or call (844) 660-6426
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What RES
actually means.
Broil King uses a factory reset to clear firmware updates that may be making a pellet grill misbehave. Holding the power button and then the gear button for three seconds makes the controller beep and flash RES; repeating the hold soon after completes the reset, and the controller then restarts on its original settings.
Broil King grill display
What to do when RES shows on the grillKind of codeMode, not a failure
Nothing on the grill has failed; the controller is showing a state it was put in on purpose. A shutdown cycle keeps the fan running to burn off the last pellets before the grill goes quiet, a keep-warm setting holds the cook box low, a demo mode lights the display without feeding fuel, and a pairing screen waits for a phone to connect. No part is needed; the button sequence in the manual, or simply letting the cycle finish, returns it to normal.
Usually leads toNo repair
If you did not mean to reset, wait without pressing anything; the reset only completes when the button hold is repeated within about 20 seconds.
Shows up asGrill Error Code on a Pellet Controller or Digital Panel
A grill error code shows as letters and numbers on a pellet grill controller, a flashing light on a digital control panel, or an alert in the maker's app paired with the grill.
MakeBroil King
A Broil King appointment runs in a set order: propane or natural gas confirmed, igniter tested, then each burner lit alone and watched.
SourceBroil King US pellet grill FAQ
2021 Regal and Crown pellet grills with serial numbers L910834 to L910869, or above M900000, per Broil King's FAQ.
Before you book,
in this order.
Each step comes from Broil King's own guidance for RES on its grills. Follow it to the end: the last card says whether this is a visit.
If you did not mean to reset, wait without pressing anything; the reset only completes when the button hold is repeated within about 20 seconds.
If you did finish the reset, let the controller restart, then reconnect the Broil King app and install the firmware update from the grill settings page.
Check that the grill starts and heats normally afterwards, and book a visit if the problem you were resetting for is still there.
Cleared?
The code is gone from the controller, the grill climbs to its set heat and holds it through a full cook, the pellets keep dropping and the probe readings stay believable, all without a new part. If the same code comes back within a week, or after the next rain, mention it when you book.
What not to do
RES is not a code for a broken part; it only appears during a reset someone started from the buttons. Broil King also warns that a reset cannot be undone and applies only to certain 2021 and later Regal and Crown serial numbers.
What you may
notice with it.
The grill problems RES tends to arrive with. Answer these at the grill before anyone is booked.
All problems
No repair indicated
Nothing to repair.
Nothing on the grill has failed; the controller is showing a state it was put in on purpose. A shutdown cycle keeps the fan running to burn off the last pellets before the grill goes quiet, a keep-warm setting holds the cook box low, a demo mode lights the display without feeding fuel, and a pairing screen waits for a phone to connect. No part is needed; the button sequence in the manual, or simply letting the cycle finish, returns it to normal.
Broil King
grills.
A Broil King appointment runs in a set order: propane or natural gas confirmed, igniter tested, then each burner lit alone and watched.
Broil King grill repairMore Broil King codes
Mode, not a failure on other makes
Built-in gas grill
A stainless grill head dropped into a masonry or steel island, fed by a tank or the house gas line, with its burners, knobs and lid working in open weather.
Freestanding gas grill
A gas grill on its own cart with wheels, side shelves and a propane tank below, or a hose to a house gas outlet, rolled into place on the patio.
Infrared grill
Grills that cook with radiant heat: ceramic or mesh infrared burners, sear stations beside the main burners, and radiant glass or emitter plates over a gas flame.
In Broil King's own words
Your pellet grill will then BEEP and flash RES (“reset”) on the screen of your controller.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. 2021 Regal and Crown pellet grills with serial numbers L910834 to L910869, or above M900000, per Broil King's FAQ.
Broil King RES grill repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about RES.
Can I clear RES myself?
Why is RES flashing on my Broil King pellet grill?
Will a factory reset fix my Broil King pellet grill?
Can every Broil King pellet grill show RES?
Back to your everyday
Still showing RES?
A booking with a code goes further when it has the code copied exactly, the model and serial from the rating label, and a word on whether the grill still lights, heats or feeds pellets. With those three the office can match the likely part to your grill the same day.