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The lit control panel of a stainless gas grill at dusk, a small digital display between the grill's knobs glowing with no characters readable, the grill's lid closed.

Lynx SmartGrill "Error encountered": restart the controller

The SmartGrill runs on a small computer inside the grill head.

(844) 660-6426

Mon–Sat, 8am–8pm

  • Controller and display
  • Grill lights and electronics repair
  • Source: Lynx

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Three short steps, about a minute.

or call (844) 660-6426

What Error encountered. Please unplug and re-plug SmartGrill power cable.
actually means.

The SmartGrill runs on a small computer inside the grill head. When that computer hits a problem it cannot clear by itself, it asks for a full power cycle, and it announces when it has started again.

Lynx grill display

What to do when Error encountered. Please unplug and re-plug SmartGrill power cable. shows on the grill

Kind of codeController and display

The controller itself reported trouble, or stopped answering: a display that flickers or shows segments missing, buttons that no longer respond after rain got behind the panel, a board whose relays stick, or an app that will not keep its connection. A full power cycle, done as the manual describes with the grill cold, clears a passing glitch; a code that returns, or any sign of water behind the display, means a board or a keypad, and that is a visit.

Usually leads toGrill lights and electronics repair

Hood lights, knob lights, transformers, power supplies and digital displays on a grill that have gone dark, flicker or trip the outlet, found and fixed.

Shows up asGrill Error Code on a Pellet Controller or Digital Panel

A grill error code shows as letters and numbers on a pellet grill controller, a flashing light on a digital control panel, or an alert in the maker's app paired with the grill.

MakeLynx

A Lynx grill visit opens with the lid raised and every burner lit once, so the tech sees which ports burn blue and which ones sputter.

SourceSmartGrill by Lynx care and use / installation manual (SMART30, SMART36, SMART42 and F models)

SmartGrill by Lynx built-in and freestanding heads (SMART30, SMART36, SMART42, with F suffix on the cart versions) speak this line through the grill and send the same text to the app. Lynx Professional and Sedona grills with ordinary knobs have no such messages.

Before you book,
in this order.

Each step comes from Lynx's own guidance for Error encountered. Please unplug and re-plug SmartGrill power cable. on its grills. Follow it to the end: the last card says whether this is a visit.

01

Turn the burners off and close the gas before handling the power cord.

02

Unplug the SmartGrill power cable, plug it back in and wait 20 to 60 seconds for the grill to say SmartGrill is ready.

03

Press the power button; if the grill still does not work or the message returns, book a visit to check the controller.

Still there?

It usually turns into grill lights and electronics repair. Book with the code and the model number.

What not to do

This message is not a gas or burner report. It is also not the same as a slow start-up, when the knob lights sweep back and forth while the computer loads.

What you may
notice with it.

The grill problems Error encountered. Please unplug and re-plug SmartGrill power cable. tends to arrive with. Answer these at the grill before anyone is booked.

All problems

Before you call

Grill Error Code on a Pellet Controller or Digital Panel

All 7 causes, cheapest first

It also comes with

Close view of the small dark digital controller on the side of a pellet grill hopper, one abstract amber indicator glowing beside unlit segments, the grain of a patio table blurred behind. Problem

Grill Error Code on a Pellet Controller or Digital Panel

7 causes, cheapest first

Where Error encountered. Please unplug and re-plug SmartGrill power cable. usually leads

Grill lights and electronics repair.

Hood lights, knob lights, transformer, power supply, switches and harness · low to moderate.
Book a visit What the job involves

Lynx
grills.

A Lynx grill visit opens with the lid raised and every burner lit once, so the tech sees which ports burn blue and which ones sputter.

Lynx grill repair

More Lynx codes

Igniter failed to startBurner N failed to igniteBurner N failed to stabilizeBurner N cannot reach target temperatureBurner N has no flameBurner N turned on unexpectedlyBurner N temperature not steadyAmbient temperature too highBurner N knob has malfunctionedBurner N gas valve has malfunctionedBurnerN gas valve has short circuitedCalibration failed
All 15 Lynx codes

Controller and display on other makes

Fire Magic OHWeber E4
A large stainless built-in gas grill head set into a stone island on a sunny patio, its hood raised to show three burners glowing with even blue flame under clean stainless grates, the knob panel below with knobs, the access doors under the grill closed, plants softly blurred behind, daylight, seasonless. Lynx builds this

Built-in gas grill

A stainless grill head dropped into a masonry or steel island, fed by a tank or the house gas line, with its burners, knobs and lid working in open weather.

 A stainless freestanding gas grill on a four-wheeled cart standing on a clean stone patio, its hood open over bare stainless grates with a soft blue burner glow beneath, side shelves folded out and empty, the cabinet doors below closed, a lawn and shrubs softly blurred behind, daylight, seasonless. Lynx builds this

Freestanding gas grill

A gas grill on its own cart with wheels, side shelves and a propane tank below, or a hose to a house gas outlet, rolled into place on the patio.

 Close view of an open stainless grill with one infrared sear burner glowing bright orange across its honeycombed ceramic face under a heavy stainless grate, blue-flame burners beside it, the grill's hood raised on a patio, background softly blurred, daylight, seasonless. Lynx builds this

Infrared grill

Grills that cook with radiant heat: ceramic or mesh infrared burners, sear stations beside the main burners, and radiant glass or emitter plates over a gas flame.

In Lynx's own words

Text: "Error encountered. Please unplug and re-plug SmartGrill power cable."
SmartGrill by Lynx care and use / installation manual (SMART30, SMART36, SMART42 and F models) SmartGrill by Lynx care and use / installation manual (SMART30, SMART36, SMART42 and F models)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. SmartGrill by Lynx built-in and freestanding heads (SMART30, SMART36, SMART42, with F suffix on the cart versions) speak this line through the grill and send the same text to the app. Lynx Professional and Sedona grills with ordinary knobs have no such messages.

Lynx Error encountered. Please unplug and re-plug SmartGrill power cable. grill repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family gathered around a grill on a sunny patio.
For the heart of your home.

Questions
about Error encountered. Please unplug and re-plug SmartGrill power cable..

Can I clear Error encountered. Please unplug and re-plug SmartGrill power cable. myself?
Turn the burners off and close the gas before handling the power cord. If it comes back, it needs a visit.
Where is the power cable on a built-in Lynx SmartGrill?
It is plugged into the GFCI outlet below or near the grill, usually inside the island. A tripped GFCI is worth checking at the same time.
How long should my SmartGrill take to come back after a restart?
Lynx gives 20 to 60 seconds before the grill says it is ready. The knob lights sweep back and forth while it loads.
Does Error encountered erase my SmartGrill Wi-Fi settings?
Unplugging is not the same as the 15-second factory reset on the power button, which does clear the Wi-Fi setup. A power cycle keeps it.

Back to your everyday

Still showing Error encountered. Please unplug and re-plug SmartGrill power cable.?

A booking with a code goes further when it has the code copied exactly, the model and serial from the rating label, and a word on whether the grill still lights, heats or feeds pellets. With those three the office can match the likely part to your grill the same day.

Schedule a repair Call (844) 660-6426
(844) 660-6426 Schedule a repair