--- title: "Weber E1: the pellet auger has jammed" description: "What E1 means on Weber E1: the pellet auger has jammeds, what to check before booking, and when it is not a failure at all." url: "https://bbqgrillrepair.center/error-codes/weber-e1/" --- # Weber E1: the pellet auger has jammed The controller has sensed that the auger cannot turn freely, most often because swollen pellets, sawdust or a foreign object have packed the auger tube. ## What E1 actually means. The controller has sensed that the auger cannot turn freely, most often because swollen pellets, sawdust or a foreign object have packed the auger tube. E1 is one of the codes that cannot be dismissed, so the grill runs its shutdown and will not cook again until the jam is cleared. Weber grill display What to do when E1 shows on the grill ### Kind of code Pellet feed and auger Pellets stopped reaching the firepot. Sometimes the hopper simply ran low and a pellet bridge formed over the auger; more often damp pellets swelled into a hard plug inside the auger tube, or the auger motor strains and stalls against it. Emptying the hopper of soft or crumbled pellets and refilling with dry ones is a fair first step; clearing a packed auger tube, a sheared pin or a motor that hums without turning is a visit. ### Usually leads to Pellet grill auger and controller repair Jammed augers, dead hot rods, weak combustion fans, lying probes and failed controllers on pellet grills, traced and replaced with the maker's parts. ### Shows up as Grill Error Code on a Pellet Controller or Digital Panel A grill error code shows as letters and numbers on a pellet grill controller, a flashing light on a digital control panel, or an alert in the maker's app paired with the grill. ### Make Weber Weber grill calls often come from a flame that dropped low mid-cook; the tech starts at the tank, the hose and the regulator. ### Source Weber Searwood 600 / XL 600 owner's guide (US, 2024), troubleshooting pages Searwood 600 and Searwood XL 600 pellet grills with the Weber Connect digital controller (US owner's guide, 2024). SmokeFire EX4 and EX6 grills use the same number for an auger jam. ## Before you book, in this order. Each step comes from Weber's own guidance for E1 on its grills. Follow it to the end: the last card says whether this is a visit. 01 Keep the lid closed and let the shutdown cycle finish; do not pull the plug while the fan is still running. 02 Once the grill is completely cold and unplugged, empty the hopper through the pellet release handle into a bucket. 03 Look at the pellets you drained: soft, crumbly or damp pellets are the usual cause, so throw them out rather than reload them. 04 If E1 returns on the next cook, book a visit so the auger and motor can be pulled, the tube cleaned and the shear pin checked. ### Still there? It usually turns into [pellet grill auger and controller repair](https://bbqgrillrepair.center/services/pellet-grill-auger-and-controller-repair/). Book with the code and the model number. ### What not to do E1 is a jam, not a dead motor; a motor that does not respond at all shows E7. It is also not a sign the hopper is empty, which the grill reports as a low fuel notification on models with a fuel gauge. ## What you may notice with it. The grill problems E1 tends to arrive with. Answer these at the grill before anyone is booked. [All problems](https://bbqgrillrepair.center/problems/) Before you call ### [Grill Error Code on a Pellet Controller or Digital Panel](https://bbqgrillrepair.center/problems/grill-error-code/) [All 7 causes, cheapest first](https://bbqgrillrepair.center/problems/grill-error-code/) It also comes with - [**Pellet Grill Not Feeding: Full Hopper, Starving Fire**](https://bbqgrillrepair.center/problems/pellet-grill-not-feeding/) - [**Pellet Grill Temperature Swings Far From the Set Point**](https://bbqgrillrepair.center/problems/pellet-grill-temperature-swings/) Problem ### Grill Error Code on a Pellet Controller or Digital Panel 7 causes, cheapest first Where E1 usually leads ## Pellet grill auger and controller repair. **Auger clearing, auger motor, hot rod, combustion fan, probe or controller on a pellet grill · moderate.** Book a visit [What the job involves](https://bbqgrillrepair.center/services/pellet-grill-auger-and-controller-repair/) ## Weber grills. Weber grill calls often come from a flame that dropped low mid-cook; the tech starts at the tank, the hose and the regulator. [Weber grill repair](https://bbqgrillrepair.center/brands/weber/) More Weber codes [E2](https://bbqgrillrepair.center/error-codes/weber-e2/) [E3](https://bbqgrillrepair.center/error-codes/weber-e3/) [E4](https://bbqgrillrepair.center/error-codes/weber-e4/) [E5](https://bbqgrillrepair.center/error-codes/weber-e5/) [E6](https://bbqgrillrepair.center/error-codes/weber-e6/) [E7](https://bbqgrillrepair.center/error-codes/weber-e7/) [E8](https://bbqgrillrepair.center/error-codes/weber-e8/) [E9](https://bbqgrillrepair.center/error-codes/weber-e9/) [E10](https://bbqgrillrepair.center/error-codes/weber-e10/) [E11](https://bbqgrillrepair.center/error-codes/weber-e11/) [E17](https://bbqgrillrepair.center/error-codes/weber-e17/) [E18](https://bbqgrillrepair.center/error-codes/weber-e18/) [All 15 Weber codes](https://bbqgrillrepair.center/error-codes/#codes-weber) Pellet feed and auger on other makes [Twin Eagles LOW HEAT](https://bbqgrillrepair.center/error-codes/twin-eagles-low-heat/) [Coyote Low Temp Alarm](https://bbqgrillrepair.center/error-codes/coyote-low-temp-alarm/) Weber builds this ### Built-in gas grill A stainless grill head dropped into a masonry or steel island, fed by a tank or the house gas line, with its burners, knobs and lid working in open weather. Weber builds this ### Freestanding gas grill A gas grill on its own cart with wheels, side shelves and a propane tank below, or a hose to a house gas outlet, rolled into place on the patio. Weber builds this ### Infrared grill Grills that cook with radiant heat: ceramic or mesh infrared burners, sear stations beside the main burners, and radiant glass or emitter plates over a gas flame. ## In Weber's own words > E1 - Auger Jam [Weber Searwood 600 / XL 600 owner's guide (US, 2024), troubleshooting pages](https://digital-assets.weber.com/documents/19977_8651007_121624_WEB.pdf) [Weber Searwood 600 / XL 600 owner's guide (US, 2024), troubleshooting pages](https://digital-assets.weber.com/documents/19977_8651007_121624_WEB.pdf) [Weber help center, SmokeFire error code article (E1)](https://contact-emea.weber.com/hc/en-us/articles/10068213569693-Smokefire-Error-Code-E1-Auger-Jam) [Weber US Searwood 600 pellet grill owner page, FAQ on error codes](https://www.weber.com/US/en/searwood-600-owner-guide/1500120_OP.html) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Searwood 600 and Searwood XL 600 pellet grills with the Weber Connect digital controller (US owner's guide, 2024). SmokeFire EX4 and EX6 grills use the same number for an auger jam. ## Weber E1 grill repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Keep the lid closed and let the shutdown cycle finish; do not pull the plug while the fan is still running. If it comes back, it needs a visit. ### Why does my Weber Searwood keep showing E1 after I refill the hopper? If the pellets that jammed are still in the auger tube, fresh pellets on top will not help. The tube has to be emptied and the auger checked, and damp pellets sitting in the hopper are often the root cause. ### What is the shear pin Weber mentions for E1? It is the small pin that joins the auger to its motor, meant to break before the motor is damaged by a hard jam. If the auger pulls away from the motor, the pin has sheared and must be replaced before the grill can feed again. ### Can I clear a Weber E1 by just turning the grill off and on? No. E1 is a non-dismissible code, so the grill shuts down and the jam stays until the auger tube is physically cleared. --- **[Read on the site: Weber E1: the pellet auger has jammed](https://bbqgrillrepair.center/error-codes/weber-e1/)** **[Book a visit with BBQGrillRepair.center](https://bbqgrillrepair.center/schedule/)**