--- title: "Lynx SmartGrill \"Error encountered\": restart the controller" description: "What Error encountered. Please unplug and re-plug SmartGrill power cable." url: "https://bbqgrillrepair.center/error-codes/lynx-error-encountered/" --- # Lynx SmartGrill "Error encountered": restart the controller The SmartGrill runs on a small computer inside the grill head. ## What Error encountered. Please unplug and re-plug SmartGrill power cable. actually means. The SmartGrill runs on a small computer inside the grill head. When that computer hits a problem it cannot clear by itself, it asks for a full power cycle, and it announces when it has started again. Lynx grill display What to do when Error encountered. Please unplug and re-plug SmartGrill power cable. shows on the grill ### Kind of code Controller and display The controller itself reported trouble, or stopped answering: a display that flickers or shows segments missing, buttons that no longer respond after rain got behind the panel, a board whose relays stick, or an app that will not keep its connection. A full power cycle, done as the manual describes with the grill cold, clears a passing glitch; a code that returns, or any sign of water behind the display, means a board or a keypad, and that is a visit. ### Usually leads to Grill lights and electronics repair Hood lights, knob lights, transformers, power supplies and digital displays on a grill that have gone dark, flicker or trip the outlet, found and fixed. ### Shows up as Grill Error Code on a Pellet Controller or Digital Panel A grill error code shows as letters and numbers on a pellet grill controller, a flashing light on a digital control panel, or an alert in the maker's app paired with the grill. ### Make Lynx A Lynx grill visit opens with the lid raised and every burner lit once, so the tech sees which ports burn blue and which ones sputter. ### Source SmartGrill by Lynx care and use / installation manual (SMART30, SMART36, SMART42 and F models) SmartGrill by Lynx built-in and freestanding heads (SMART30, SMART36, SMART42, with F suffix on the cart versions) speak this line through the grill and send the same text to the app. Lynx Professional and Sedona grills with ordinary knobs have no such messages. ## Before you book, in this order. Each step comes from Lynx's own guidance for Error encountered. Please unplug and re-plug SmartGrill power cable. on its grills. Follow it to the end: the last card says whether this is a visit. 01 Turn the burners off and close the gas before handling the power cord. 02 Unplug the SmartGrill power cable, plug it back in and wait 20 to 60 seconds for the grill to say SmartGrill is ready. 03 Press the power button; if the grill still does not work or the message returns, book a visit to check the controller. ### Still there? It usually turns into [grill lights and electronics repair](https://bbqgrillrepair.center/services/grill-lights-and-electronics-repair/). Book with the code and the model number. ### What not to do This message is not a gas or burner report. It is also not the same as a slow start-up, when the knob lights sweep back and forth while the computer loads. ## What you may notice with it. The grill problems Error encountered. Please unplug and re-plug SmartGrill power cable. tends to arrive with. Answer these at the grill before anyone is booked. [All problems](https://bbqgrillrepair.center/problems/) Before you call ### [Grill Error Code on a Pellet Controller or Digital Panel](https://bbqgrillrepair.center/problems/grill-error-code/) [All 7 causes, cheapest first](https://bbqgrillrepair.center/problems/grill-error-code/) It also comes with - [**Grill Lights Not Working: Dark Knob Lights and Hood Lamps**](https://bbqgrillrepair.center/problems/grill-lights-not-working/) Problem ### Grill Error Code on a Pellet Controller or Digital Panel 7 causes, cheapest first Where Error encountered. Please unplug and re-plug SmartGrill power cable. usually leads ## Grill lights and electronics repair. **Hood lights, knob lights, transformer, power supply, switches and harness · low to moderate.** Book a visit [What the job involves](https://bbqgrillrepair.center/services/grill-lights-and-electronics-repair/) ## Lynx grills. A Lynx grill visit opens with the lid raised and every burner lit once, so the tech sees which ports burn blue and which ones sputter. [Lynx grill repair](https://bbqgrillrepair.center/brands/lynx/) More Lynx codes [Igniter failed to start](https://bbqgrillrepair.center/error-codes/lynx-igniter-failed-to-start/) [Burner N failed to ignite](https://bbqgrillrepair.center/error-codes/lynx-burner-failed-to-ignite/) [Burner N failed to stabilize](https://bbqgrillrepair.center/error-codes/lynx-burner-failed-to-stabilize/) [Burner N cannot reach target temperature](https://bbqgrillrepair.center/error-codes/lynx-cannot-reach-target-temperature/) [Burner N has no flame](https://bbqgrillrepair.center/error-codes/lynx-burner-has-no-flame/) [Burner N turned on unexpectedly](https://bbqgrillrepair.center/error-codes/lynx-burner-turned-on-unexpectedly/) [Burner N temperature not steady](https://bbqgrillrepair.center/error-codes/lynx-temperature-not-steady/) [Ambient temperature too high](https://bbqgrillrepair.center/error-codes/lynx-ambient-temperature-too-high/) [Burner N knob has malfunctioned](https://bbqgrillrepair.center/error-codes/lynx-burner-knob-has-malfunctioned/) [Burner N gas valve has malfunctioned](https://bbqgrillrepair.center/error-codes/lynx-burner-gas-valve-has-malfunctioned/) [BurnerN gas valve has short circuited](https://bbqgrillrepair.center/error-codes/lynx-gas-valve-short-circuit/) [Calibration failed](https://bbqgrillrepair.center/error-codes/lynx-calibration-failed/) [All 15 Lynx codes](https://bbqgrillrepair.center/error-codes/#codes-lynx) Controller and display on other makes [Fire Magic OH](https://bbqgrillrepair.center/error-codes/fire-magic-oh/) [Weber E4](https://bbqgrillrepair.center/error-codes/weber-e4/) Lynx builds this ### Built-in gas grill A stainless grill head dropped into a masonry or steel island, fed by a tank or the house gas line, with its burners, knobs and lid working in open weather. Lynx builds this ### Freestanding gas grill A gas grill on its own cart with wheels, side shelves and a propane tank below, or a hose to a house gas outlet, rolled into place on the patio. Lynx builds this ### Infrared grill Grills that cook with radiant heat: ceramic or mesh infrared burners, sear stations beside the main burners, and radiant glass or emitter plates over a gas flame. ## In Lynx's own words > Text: "Error encountered. Please unplug and re-plug SmartGrill power cable." [SmartGrill by Lynx care and use / installation manual (SMART30, SMART36, SMART42 and F models)](https://www.lynxgrills.com/upload/files/Product%20Documents/Care%20and%20Use%20Manuals/Manual_SmartGrill.pdf) [SmartGrill by Lynx care and use / installation manual (SMART30, SMART36, SMART42 and F models)](https://www.lynxgrills.com/upload/files/Product%20Documents/Care%20and%20Use%20Manuals/Manual_SmartGrill.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. SmartGrill by Lynx built-in and freestanding heads (SMART30, SMART36, SMART42, with F suffix on the cart versions) speak this line through the grill and send the same text to the app. Lynx Professional and Sedona grills with ordinary knobs have no such messages. ## Lynx Error encountered. Please unplug and re-plug SmartGrill power cable. grill repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Please unplug and re-plug SmartGrill power cable.. ### Can I clear Error encountered. Please unplug and re-plug SmartGrill power cable. myself? Turn the burners off and close the gas before handling the power cord. If it comes back, it needs a visit. ### Where is the power cable on a built-in Lynx SmartGrill? It is plugged into the GFCI outlet below or near the grill, usually inside the island. A tripped GFCI is worth checking at the same time. ### How long should my SmartGrill take to come back after a restart? Lynx gives 20 to 60 seconds before the grill says it is ready. The knob lights sweep back and forth while it loads. ### Does Error encountered erase my SmartGrill Wi-Fi settings? Unplugging is not the same as the 15-second factory reset on the power button, which does clear the Wi-Fi setup. A power cycle keeps it. --- **[Read on the site: Lynx SmartGrill "Error encountered": restart the controller](https://bbqgrillrepair.center/error-codes/lynx-error-encountered/)** **[Book a visit with BBQGrillRepair.center](https://bbqgrillrepair.center/schedule/)**