--- title: "Broil King RES: the pellet controller is in a factory reset" description: "What RES means on Broil King RES: the pellet controller is in a factory resets, what to check before booking, and when it is not a failure at all." url: "https://bbqgrillrepair.center/error-codes/broil-king-res/" --- # Broil King RES: the pellet controller is in a factory reset Broil King uses a factory reset to clear firmware updates that may be making a pellet grill misbehave. ## What RES actually means. Broil King uses a factory reset to clear firmware updates that may be making a pellet grill misbehave. Holding the power button and then the gear button for three seconds makes the controller beep and flash RES; repeating the hold soon after completes the reset, and the controller then restarts on its original settings. Broil King grill display What to do when RES shows on the grill ### Kind of code Mode, not a failure Nothing on the grill has failed; the controller is showing a state it was put in on purpose. A shutdown cycle keeps the fan running to burn off the last pellets before the grill goes quiet, a keep-warm setting holds the cook box low, a demo mode lights the display without feeding fuel, and a pairing screen waits for a phone to connect. No part is needed; the button sequence in the manual, or simply letting the cycle finish, returns it to normal. ### Usually leads to No repair If you did not mean to reset, wait without pressing anything; the reset only completes when the button hold is repeated within about 20 seconds. ### Shows up as Grill Error Code on a Pellet Controller or Digital Panel A grill error code shows as letters and numbers on a pellet grill controller, a flashing light on a digital control panel, or an alert in the maker's app paired with the grill. ### Make Broil King A Broil King appointment runs in a set order: propane or natural gas confirmed, igniter tested, then each burner lit alone and watched. ### Source Broil King US pellet grill FAQ 2021 Regal and Crown pellet grills with serial numbers L910834 to L910869, or above M900000, per Broil King's FAQ. ## Before you book, in this order. Each step comes from Broil King's own guidance for RES on its grills. Follow it to the end: the last card says whether this is a visit. 01 If you did not mean to reset, wait without pressing anything; the reset only completes when the button hold is repeated within about 20 seconds. 02 If you did finish the reset, let the controller restart, then reconnect the Broil King app and install the firmware update from the grill settings page. 03 Check that the grill starts and heats normally afterwards, and book a visit if the problem you were resetting for is still there. ### Cleared? The code is gone from the controller, the grill climbs to its set heat and holds it through a full cook, the pellets keep dropping and the probe readings stay believable, all without a new part. If the same code comes back within a week, or after the next rain, mention it when you book. ### What not to do RES is not a code for a broken part; it only appears during a reset someone started from the buttons. Broil King also warns that a reset cannot be undone and applies only to certain 2021 and later Regal and Crown serial numbers. ## What you may notice with it. The grill problems RES tends to arrive with. Answer these at the grill before anyone is booked. [All problems](https://bbqgrillrepair.center/problems/) Before you call ### [Grill Error Code on a Pellet Controller or Digital Panel](https://bbqgrillrepair.center/problems/grill-error-code/) [All 7 causes, cheapest first](https://bbqgrillrepair.center/problems/grill-error-code/) It also comes with - [**Pellet Grill Temperature Swings Far From the Set Point**](https://bbqgrillrepair.center/problems/pellet-grill-temperature-swings/) Problem ### Grill Error Code on a Pellet Controller or Digital Panel 7 causes, cheapest first No repair indicated ## Nothing to repair. Nothing on the grill has failed; the controller is showing a state it was put in on purpose. A shutdown cycle keeps the fan running to burn off the last pellets before the grill goes quiet, a keep-warm setting holds the cook box low, a demo mode lights the display without feeding fuel, and a pairing screen waits for a phone to connect. No part is needed; the button sequence in the manual, or simply letting the cycle finish, returns it to normal. [How to read what your grill is telling you](https://bbqgrillrepair.center/problems/grill-error-code/) ## Broil King grills. A Broil King appointment runs in a set order: propane or natural gas confirmed, igniter tested, then each burner lit alone and watched. [Broil King grill repair](https://bbqgrillrepair.center/brands/broil-king/) More Broil King codes [Warning icon](https://bbqgrillrepair.center/error-codes/broil-king-warning-icon/) [Check mark](https://bbqgrillrepair.center/error-codes/broil-king-check-mark/) Mode, not a failure on other makes [Alfresco - - - (target temperature)](https://bbqgrillrepair.center/error-codes/alfresco-target-dashes/) [DCS Dial light white](https://bbqgrillrepair.center/error-codes/dcs-dial-light-white/) [Fire Magic Standby Mode (display off)](https://bbqgrillrepair.center/error-codes/fire-magic-standby-mode/) [Kalamazoo Flashing white bezel light](https://bbqgrillrepair.center/error-codes/kalamazoo-flashing-white-bezel-light/) [Lynx Knob LEDs sweep back and forth](https://bbqgrillrepair.center/error-codes/lynx-knob-leds-oscillating/) [Twin Eagles STAND BY](https://bbqgrillrepair.center/error-codes/twin-eagles-stand-by/) [Coyote Red flame icon](https://bbqgrillrepair.center/error-codes/coyote-red-flame-icon/) [All 22 codes of this kind](https://bbqgrillrepair.center/error-codes/#family-mode) Broil King builds this ### Built-in gas grill A stainless grill head dropped into a masonry or steel island, fed by a tank or the house gas line, with its burners, knobs and lid working in open weather. Broil King builds this ### Freestanding gas grill A gas grill on its own cart with wheels, side shelves and a propane tank below, or a hose to a house gas outlet, rolled into place on the patio. Broil King builds this ### Infrared grill Grills that cook with radiant heat: ceramic or mesh infrared burners, sear stations beside the main burners, and radiant glass or emitter plates over a gas flame. ## In Broil King's own words > Your pellet grill will then BEEP and flash RES (“reset”) on the screen of your controller. [Broil King US pellet grill FAQ](https://broilking.com/pages/pellet-grill-faq) [Broil King US pellet grill FAQ](https://broilking.com/pages/pellet-grill-faq) [Broil King US pellet grill FAQ](https://broilking.com/pages/pellet-grill-faq) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. 2021 Regal and Crown pellet grills with serial numbers L910834 to L910869, or above M900000, per Broil King's FAQ. ## Broil King RES grill repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. [All service areas](https://bbqgrillrepair.center/locations/) [Tampa Bay](https://bbqgrillrepair.center/locations/tampa-bay/) FL · 31 areas - [Hyde Park](https://bbqgrillrepair.center/locations/tampa-bay/hyde-park/) - [Davis Islands](https://bbqgrillrepair.center/locations/tampa-bay/davis-islands/) - [Palma Ceia](https://bbqgrillrepair.center/locations/tampa-bay/palma-ceia/) - [Westchase](https://bbqgrillrepair.center/locations/tampa-bay/westchase/) - [Carrollwood](https://bbqgrillrepair.center/locations/tampa-bay/carrollwood/) - [Belleair](https://bbqgrillrepair.center/locations/tampa-bay/belleair/) - [St. Pete Beach](https://bbqgrillrepair.center/locations/tampa-bay/st-pete-beach/) - [Palm Harbor](https://bbqgrillrepair.center/locations/tampa-bay/palm-harbor/) [Orlando](https://bbqgrillrepair.center/locations/orlando/) FL · 30 areas - [Winter Park](https://bbqgrillrepair.center/locations/orlando/winter-park/) - [Windermere](https://bbqgrillrepair.center/locations/orlando/windermere/) - [Dr. Phillips](https://bbqgrillrepair.center/locations/orlando/dr-phillips/) - [Bay Hill](https://bbqgrillrepair.center/locations/orlando/bay-hill/) - [Lake Nona](https://bbqgrillrepair.center/locations/orlando/lake-nona/) - [Heathrow](https://bbqgrillrepair.center/locations/orlando/heathrow/) - [Celebration](https://bbqgrillrepair.center/locations/orlando/celebration/) [Miami / South Florida](https://bbqgrillrepair.center/locations/south-florida/) FL · 47 areas - [Brickell](https://bbqgrillrepair.center/locations/south-florida/brickell/) - [Coconut Grove](https://bbqgrillrepair.center/locations/south-florida/coconut-grove/) - [Coral Gables](https://bbqgrillrepair.center/locations/south-florida/coral-gables/) - [Pinecrest](https://bbqgrillrepair.center/locations/south-florida/pinecrest/) - [Key Biscayne](https://bbqgrillrepair.center/locations/south-florida/key-biscayne/) - [Aventura](https://bbqgrillrepair.center/locations/south-florida/aventura/) - [Sunny Isles Beach](https://bbqgrillrepair.center/locations/south-florida/sunny-isles-beach/) - [Bal Harbour](https://bbqgrillrepair.center/locations/south-florida/bal-harbour/) - [Miami Beach](https://bbqgrillrepair.center/locations/south-florida/miami-beach/) - [Golden Beach](https://bbqgrillrepair.center/locations/south-florida/golden-beach/) - [Weston](https://bbqgrillrepair.center/locations/south-florida/weston/) - [Boca Raton](https://bbqgrillrepair.center/locations/south-florida/boca-raton/) - [Palm Beach](https://bbqgrillrepair.center/locations/south-florida/palm-beach/) [New York Metro](https://bbqgrillrepair.center/locations/new-york/) NY · 75 areas - [Upper East Side](https://bbqgrillrepair.center/locations/new-york/upper-east-side/) - [Upper West Side](https://bbqgrillrepair.center/locations/new-york/upper-west-side/) - [Tribeca](https://bbqgrillrepair.center/locations/new-york/tribeca/) - [SoHo](https://bbqgrillrepair.center/locations/new-york/soho/) - [Greenwich Village](https://bbqgrillrepair.center/locations/new-york/greenwich-village/) - [Battery Park City](https://bbqgrillrepair.center/locations/new-york/battery-park-city/) - [Brooklyn Heights](https://bbqgrillrepair.center/locations/new-york/brooklyn-heights/) - [Park Slope](https://bbqgrillrepair.center/locations/new-york/park-slope/) - [DUMBO](https://bbqgrillrepair.center/locations/new-york/dumbo/) - [Forest Hills](https://bbqgrillrepair.center/locations/new-york/forest-hills/) - [Great Neck](https://bbqgrillrepair.center/locations/new-york/great-neck/) - [Southampton](https://bbqgrillrepair.center/locations/new-york/southampton/) - [Scarsdale](https://bbqgrillrepair.center/locations/new-york/scarsdale/) [Houston](https://bbqgrillrepair.center/locations/houston/) TX · 36 areas - [River Oaks](https://bbqgrillrepair.center/locations/houston/river-oaks/) - [Memorial](https://bbqgrillrepair.center/locations/houston/memorial/) - [Tanglewood](https://bbqgrillrepair.center/locations/houston/tanglewood/) - [Greater Heights](https://bbqgrillrepair.center/locations/houston/greater-heights/) - [Kingwood](https://bbqgrillrepair.center/locations/houston/kingwood/) - [Bellaire](https://bbqgrillrepair.center/locations/houston/bellaire/) - [Bunker Hill Village](https://bbqgrillrepair.center/locations/houston/bunker-hill-village/) - [Piney Point Village](https://bbqgrillrepair.center/locations/houston/piney-point-village/) - [Hunters Creek Village](https://bbqgrillrepair.center/locations/houston/hunters-creek-village/) - [Sugar Land](https://bbqgrillrepair.center/locations/houston/sugar-land/) - [Cinco Ranch](https://bbqgrillrepair.center/locations/houston/cinco-ranch/) - [The Woodlands](https://bbqgrillrepair.center/locations/houston/the-woodlands/) - [West University](https://bbqgrillrepair.center/locations/houston/west-university/) [Chicago](https://bbqgrillrepair.center/locations/chicagoland/) IL · 50 areas - [Lincoln Park](https://bbqgrillrepair.center/locations/chicagoland/lincoln-park/) - [Near North Side](https://bbqgrillrepair.center/locations/chicagoland/near-north-side/) - [West Loop / Near West Side](https://bbqgrillrepair.center/locations/chicagoland/west-loop-near-west-side/) - [Wilmette](https://bbqgrillrepair.center/locations/chicagoland/wilmette/) - [Winnetka](https://bbqgrillrepair.center/locations/chicagoland/winnetka/) - [Glencoe](https://bbqgrillrepair.center/locations/chicagoland/glencoe/) - [River Forest](https://bbqgrillrepair.center/locations/chicagoland/river-forest/) - [Oak Park](https://bbqgrillrepair.center/locations/chicagoland/oak-park/) - [Hinsdale](https://bbqgrillrepair.center/locations/chicagoland/hinsdale/) - [Lake Forest](https://bbqgrillrepair.center/locations/chicagoland/lake-forest/) - [Highland Park](https://bbqgrillrepair.center/locations/chicagoland/highland-park/) - [Gold Coast](https://bbqgrillrepair.center/locations/chicagoland/gold-coast/) - [Lakeview](https://bbqgrillrepair.center/locations/chicagoland/lakeview/) [Los Angeles](https://bbqgrillrepair.center/locations/los-angeles/) CA · 95 areas - [Beverly Hills](https://bbqgrillrepair.center/locations/los-angeles/beverly-hills/) - [Bel Air](https://bbqgrillrepair.center/locations/los-angeles/bel-air/) - [Holmby Hills](https://bbqgrillrepair.center/locations/los-angeles/holmby-hills/) - [Brentwood](https://bbqgrillrepair.center/locations/los-angeles/brentwood/) - [Pacific Palisades](https://bbqgrillrepair.center/locations/los-angeles/pacific-palisades/) - [Santa Monica](https://bbqgrillrepair.center/locations/los-angeles/santa-monica/) - [Hancock Park](https://bbqgrillrepair.center/locations/los-angeles/hancock-park/) - [Studio City](https://bbqgrillrepair.center/locations/los-angeles/studio-city/) - [Calabasas](https://bbqgrillrepair.center/locations/los-angeles/calabasas/) - [Manhattan Beach](https://bbqgrillrepair.center/locations/los-angeles/manhattan-beach/) - [Palos Verdes Estates](https://bbqgrillrepair.center/locations/los-angeles/palos-verdes-estates/) - [Pasadena](https://bbqgrillrepair.center/locations/los-angeles/pasadena/) - [San Marino](https://bbqgrillrepair.center/locations/los-angeles/san-marino/) - [Malibu](https://bbqgrillrepair.center/locations/los-angeles/malibu/) [San Diego](https://bbqgrillrepair.center/locations/san-diego/) CA · 31 areas - [La Jolla](https://bbqgrillrepair.center/locations/san-diego/la-jolla/) - [Carmel Valley](https://bbqgrillrepair.center/locations/san-diego/carmel-valley/) - [Point Loma](https://bbqgrillrepair.center/locations/san-diego/point-loma/) - [Del Mar](https://bbqgrillrepair.center/locations/san-diego/del-mar/) - [Rancho Santa Fe](https://bbqgrillrepair.center/locations/san-diego/rancho-santa-fe/) - [Coronado](https://bbqgrillrepair.center/locations/san-diego/coronado/) - [Encinitas](https://bbqgrillrepair.center/locations/san-diego/encinitas/) - [Solana Beach](https://bbqgrillrepair.center/locations/san-diego/solana-beach/) [San Francisco Bay Area](https://bbqgrillrepair.center/locations/bay-area/) CA · 74 areas - [Pacific Heights](https://bbqgrillrepair.center/locations/bay-area/pacific-heights/) - [Presidio Heights](https://bbqgrillrepair.center/locations/bay-area/presidio-heights/) - [Russian Hill](https://bbqgrillrepair.center/locations/bay-area/russian-hill/) - [Noe Valley](https://bbqgrillrepair.center/locations/bay-area/noe-valley/) - [Sea Cliff](https://bbqgrillrepair.center/locations/bay-area/sea-cliff/) - [Hillsborough](https://bbqgrillrepair.center/locations/bay-area/hillsborough/) - [Atherton](https://bbqgrillrepair.center/locations/bay-area/atherton/) - [Woodside](https://bbqgrillrepair.center/locations/bay-area/woodside/) - [Palo Alto](https://bbqgrillrepair.center/locations/bay-area/palo-alto/) - [Los Altos Hills](https://bbqgrillrepair.center/locations/bay-area/los-altos-hills/) - [Tiburon](https://bbqgrillrepair.center/locations/bay-area/tiburon/) - [Piedmont](https://bbqgrillrepair.center/locations/bay-area/piedmont/) - [Marina](https://bbqgrillrepair.center/locations/bay-area/marina/) For the heart of your home. ## Questions about RES. ### Can I clear RES myself? If you did not mean to reset, wait without pressing anything; the reset only completes when the button hold is repeated within about 20 seconds. ### Why is RES flashing on my Broil King pellet grill? The power and gear buttons were held together long enough to start a factory reset. Unless the hold is repeated within about 20 seconds, the reset does not go through. ### Will a factory reset fix my Broil King pellet grill? It can help when a firmware update is behind the problem. It will not fix a jammed auger, a failed hot rod or a bad fan, which need parts. ### Can every Broil King pellet grill show RES? No. Broil King limits the factory reset to 2021 Regal and Crown models in certain serial number ranges. --- **[Read on the site: Broil King RES: the pellet controller is in a factory reset](https://bbqgrillrepair.center/error-codes/broil-king-res/)** **[Book a visit with BBQGrillRepair.center](https://bbqgrillrepair.center/schedule/)**